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  • How Google Instant Changes the SEO Landscape

    Google Instant launched. It is a new always-on search experience where Google tries to complete your keyword search by predicting what keyword you are searching for. As you type more letters the search results change.

    Short intro here:

    Long view here:

    Not seeing it yet? You can probably turn it on here (though in some countries you may also need to be logged into a Google account). In time Google intends to make the is a default feature turned on for almost everyone (other than those with slow ISPs and older web browsers). And if you don't like it, the feature is easy to turn off at the right of the search box, but to turn it off it uses a cookie. If you clear cookies the feature turns right back on.

    Here is an image using Google's browser size tool, showing that when Google includes 4 AdWords ads only 50% of web browsers get to see the full 2nd organic listing, while only 20% get to see the full 4th organic listing.

    Its implications on SEO are easy to understate. However, they can also be overstated: I already saw one public relations hack stating that it "makes SEO irrelevant."

    Nothing could be further from the truth. If anything, Google instant only increases the value of a well thought out SEO strategy. Why? Well...

    • it consolidates search volume into a smaller basket of keywords
    • it further promotes the localization of results
    • it makes it easier to change between queries, so its easier to type one more letter than scroll down the page
    • it further pollutes AdWords impression testing as a great source of data

    Lets dig into these, shall we?



  • Rand Fishkin Interview

    It is no secret that in the past Rand and I have had some minor difference of opinions (mainly on outing). ;)

    But in spite of those, there is no denying that he is an astute marketer. So I thought it would be fun to ask him about his background in SEO and to articulate his take on where some of our differences in opinions are. Interestingly, it turns out we shared far more views than I thought! Hope you enjoy the interview. :)

    Throughout your history in the SEO field, what are some of your biggest personal achievements?

    The first one would have to be digging myself (and my Mom) out of bankruptcy when we were still a small, sole proprietorship. Since then, there have been a lot of amazing times:

    • The first time I spoke at a conference (SES Toronto in 2004)
    • Transitioning from a consulting to a software business
    • Taking venture capital
    • Building a team (not just making hires)
    • Having dinner with the UN Secretary General (Ban Ki Moon) and presenting to their CTO on SEO - it was amazing to hear stories about how people in conflict-ridden parts of the world used search to find safe havens, escape and transmit information and the UN's missed opportunities around SEO. I'd never really thought of our profession as having life-or-death consequences until then.
    • Making the Inc 500 list for Fastest Growing Companies in the US (during a nasty recession)
    • Probably my biggest personal achievement, though, is my relationship with my wife. I know that no matter what happens to me in any other part of my life, I have her support and love forever. That gets a guy like me through a lot of tough times.

    Geraldine & Rand in San Francisco
    My wife and I in San Franicsco (via her blog)

    What are the biggest counter-intuitive things you have learned in SEO (eg: that theoretically shouldn't work, but wow it does (or the opposite - should work but doesn't)?

    The most obvious one I think about regularly is that the "best content rarely wins." The content that best leverages (intentionally or not) the system's pulleys and levers will rise up much faster than the material the search engines "intended" to rank first.

    Another big one includes the success of very aggressive sales tactics and very negative, hateful content and personalities. Perhaps because of the way I grew up or my perspective on the world, I always thought of those things as being impediments to financial success, but that's not really the case. They do, however, seem to have a low correlation with self-satisfaction and happiness, and I suppose, for the people/organizations with those issues, that's even worse.

    A very specific, technical tactic that I'm always surprised to see work is the placement of very obvious paid text links. We realized a few months back that with Linkscape's index, we could ID 90%+ of paid link spam with a fairly simple process:

    1. Grab the top 10K or 100K query monetizable terms/phrases (via something like a "top AdSense payout" list)
    2. Find any page on the web that contains 2+ external anchor text links pointing to separate websites (e.g. Page A has a link that says "office supplies" linking to 123.com and another link that says "student credit card" linking to 456.com)
    3. Remove the value passed by those links in any link metric calculation (which won't hurt the relevancy/ranking of any pages, but will remove the effects of nearly all paid links)

    We've not done the work to implement this, so perhaps there's some peculiar reason why applying it is harder than we think. But, it strikes me that even if you could only do it for pages with 3 or 4+ links in this fashion, you'd still eliminate a ton of the web's "paid" link graph. The fact that Google clearly hasn't done this makes me think it must not work, but I'm still struggling to understand why.

    BTW - I asked some SEOs about making this a metric available through Linkscape/Open Site Explorer (like a "liklihood this page contains paid links" metric) and they all said "don't build it!" so we probably won't in the near term.

    One of the big marketing angles you guys tried to push hard on was the concept of transparency. Because of that you got some pretty bad blowback when Linkscape launched (& perhaps on a few other occasions). Do you feel pushing on the transparency angle has helped or hurt you overall?

    I think those inside the SEO community often perceive a conflict or tiff internally as having a much broader reach than it really does. I'd agree that folks like you and I, and maybe even a few hundred or even a thousand industry insiders are aware of and take something away from those types of events, but SEOmoz as a software company with thousands of paying subscribers and hundreds of thousands of members seems to be far less impacted than I am personally.

    Re: Linkscape controversy - there have been a few - but honestly, the worst reputation/brand problems we ever had have always been with regards to personal issues or disputes (a comment on someone's blog or something we wrote or allowed to be published on YOUmoz). I don't have a good explanation for why they crop up, but I can say that they seem to have a nearly predictable pattern at this point (I'm sure you recognize this as well - think I've seen you write fairly eloquently on the subject). That does make it easier to handle - it's the unpredictable that's scary.

    We certainly maintain transparency as a core value and we're always trying to do more to promote it. To me, core value means "things we value more than revenue or profits" and so even if it's had some hard-to-measure, adverse impact, we'd maintain it. We've actually got a poster hanging up in the office that our design team made:
    The "T" in TAGFEE
    An excerpt from our TAGFEE poster

    There's a quote I love on this topic that explains it more eloquently than I can:

    "(Our) core values might become a competive advantage, but that is not why we have them. We have them because they define for us what we stand for, and we would hold them even if they became a competitive disadvantage." - Ralph Larson, CEO of Johnson and Johnson

    What type of businesses do you think do well with transparency? What type of businesses do you feel do poorly with it?

    Hmm... Not something I've tried to apply to every type of business, but my feeling is that nearly every company can benefit from it, though it also exposes you to new risk. Even being the transparency-loving type, I'd probably say that military contractors, patent trolls and sausage manufacturers wouldn't do so well.

    How have you been able to manage the transparency angle while having investors?

    I thought it would be tougher after taking investment, but they've actually been very supportive in nearly every case (some parts of Linkscape, particularly those re: our patent filings being exceptions). I don't know if that would be true had we taken on different backers, but that's why the startup advice to choose your investors like you choose your husband/wife is so wise.

    When you took investment money did you mainly just get capital? What other intangibles came with it? How have your investors helped shape your business model?

    It certainly made us much more focused on the software model. As you noted, we dropped consulting in 2010 entirely, and we've generally limited any form of non-scalable revenue to help fit with the goals of a VC-backed business. We did gain some great advisors and a lot more respect in many technology and startup circles that would have been tough without the presence of venture funds (although I think that's shifting somewhat given the changes of the past 2-3 years in the startup world).

    Have you guys ever considered buying out your investors? Are you worried what might happen to your company if/when it gets sold?

    While we'd love to, I doubt that would ever be possible (barring some sort of massive personal windfall outside of SEOmoz). Every dollar we make gets our investors more excited about the future of the company and less likely to want to sell their shares before we reach our full potential. Remember that with VC, the idea is high risk, high reward, so technically, they'd rather we go for broke and fall to pieces than do a mid-size, but profitable deal. Adding $5 or $10 million dollars back to a $300+ million fund is largely useless to a VC, so a bankruptcy while trying to return $50 or $100 million is a very tolerated, sometimes preferable result.

    VC Chart of Returns
    I wrote about this more in my Venture Capital Process post (where I talked about failing to raise money in summer 2009)

    Now that you are already well known & well funded you are taking a fairly low risk strategy to SEO, but if you were brand new to the space & had limited capital would you spam to generate some starting capital? At what point would you consider spamming being a smaller risk than obscurity?

    You ask great questions. :-)

    While I don't think spam has any moral or ethical problems, I don't know that I'd ever be able to convince myself that spam would be a more worthwhile endeavor than brand building for a white hat property. Overnight successes take years of hard work, and I'd much rather get started as a scrappy, bootstrapping company than build up a reserve with spam dollars and waste that time. However, I certainly don't think that applies to everyone. As you know, I've got lots of friends who've done plenty of shady stuff (probably a lot I don't even want to know about!), but that doesn't mean I respect them any less.

    Speaking of low risk SEO, why do you think neither of our sites has hit the #1 slot yet in Google for "seo"? And do you think that ranking would have much business impact?

    We've looked at the query in our ranking models and I think it's unlikely we could ever beat out the Wikipedia result, Google or SEO.com (unless GG pulls back on their exact-match domain biasing preference). That said, we should both be overtaking SEOchat.com fairly soon (and some of the spammier results that temporarily pop in and out). Some of our engineers think that more LDA work might help us to better understand these super-high competitive queries.

    Analysis of "SEO" SERPs in Google
    SERPs analysis of "SEO" in Google.com w/ Linkscape Metrics + LDA (click for larger)

    In terms of business impact - yeah, I think for either of us it would be quite a boon actually (and I rarely feel that way about any particular single term/phrase). It would really be less the traffic than the associated perception.

    As an SEO selling something unique (eg: not selling a commodity that can be found elsewhere & not as an affiliate) I have found word of mouth marketing is a much more effective sales channel than SEO. Do you think the search results are overblown as a concern within the SEO industry? Do you find most of your sales come from word of mouth?

    I see where you're coming from, but in our analyses, it's always been a combination of things that leads to a sale. People search and find us, then browse around. Or they hear of us and search for information about us. Then they'll find us through social media or referring site and maybe they'll sign up for a free account. They'll get a few emails from us, have a look at PRO and go away. Then a couple months later they'll be more serious about SEO and search for a tool or answer and come across us again and finally decide, "OK, these guys are clearly a good choice."

    This is what makes last touch attribution so dangerous, but it also speaks to the importance of having a marketing/brand presence across multiple channels. I think you could certainly make the case that many of us in the SEO field see every problem as a nail and our profession as the hammer.

    What business models do you feel search fits well with, and what business models do you feel search is a poor fit for?

    I think it's terrific for a business that has content or products they can monetize over the web that also relate to things people are already searching for. It's much less ideal for a product/service/business that's "inventing" something new that's yet to be in demand by a searching population. If you're solving a problem that people already have an identified pain point around, whether that's informational, transactional or entertainment-driven, search is fantastic. If that pain point isn't sharp enough or old enough to have generated an existing search audience, branding, outreach, PR and classic advertising may actually do better to move the needle.

    Have you ever told a business that you felt SEO would offer too low of a yield to be worth doing?

    Actually yes! I was advising a local startup in Seattle a couple years ago called Gist and told them that SEO couldn't really do much for them until people started realizing the need for social-plugins to email and searching for them. This is the case with a lot of startups I think.

    In an interview on Mixergy you mentioned up racking up a good bit of debt when you got started in search. If a person is new to the web, when would you recommend them using debt leverage to grow?

    Never, if you're smart. Or, at least, never in the quantities I did. The web is so much less costly to build on nowadays and the lean startup movement has produced so many great companies (many of them only small successes, but still profitable) from $10K or less that it just doesn't make sense, especially with the horror that is today's debt market, to go too far down that route. If you can get a low-cost loan from a family member or a startup grant through a government-backed, low interest program, sure, but credit card debt (which is where I started) is really not an option anymore.

    How were you able to maintain presence and generally seem so happy publicly when you first got started, even with the stress of that debt?

    To be honest, I really just didn't think about it much. If you have $30K in debt, you're constantly thinking about how to pay it off month by month and day by day. When you're $450K in debt with collectors coming after you and your wife paying the rent, you think about how to make a success big enough to pay it all off or declare bankruptcy - might as well go with the former until life runs you into the latter. There's just not much else to do.

    As Bob Dylan says - "when you got nothing, you got nothing to lose."

    Many people new to the field are afraid to speak publicly, but you were fairly well received right off the start. What prepared you for speaking & what are keys to making a good presentation?

    Oh man - I sucked pretty hard my first few presentations. I think everyone does. The only reason I was well received, at least in my opinion, is because I'd already built a following on the web and had a positive reputation that carried over from that. The only thing that really prepared me for big presentations (things like the talk to Google's webspam/search quality team or keynotes at conferences) was lots and lots of experience and for that I'll always be grateful to Danny Sullivan for giving me a shot.

    I'd say to others - start small, get as many gigs as you can, use video to help (if you're great on camera, you'll be good in front of a live audience) and try to emulate speakers and presentations you've loved.

    When large companies violate Google's guidelines repeatedly usually nothing happens. To cite a random example...I don't know...hmm Mahalo. And yet smaller companies when outed often get crushed due to Google's huge marketshare. Because of the delta between those 2 responses, I believe that outing smaller businesses is generally bogus because it strips freedoms away from individuals while promoting large corporations that foist ugly externalities onto society. Do you disagree with any of that? :D

    I think I agree with nearly all of that statement, though I'd still say it's no more "bogus" to out small spammers than it is to spam. I would agree it's not cool that Google applies its standards unfairly, but it's hard to imagine a world where they didn't. If mikeyspaydayloans.info isn't in Google's index, no ones thinks worse of Google. If Disney.com isn't in Google (even if they bought every link in the blogosphere), searchers are going to lose faith and switch engines. The sensible response from any player in such an environment is to only violate guidelines if you're big enough to get away with it or diversified enough to not care.

    I'm unhappy with how Google treats these issues, but I'm equally unhappy with how spam distorts the perception of the SEO field. Barely a day goes by without a thought leader in the technology field maligning our industry - and 9 times out of 10 that's because of the "small" spammers. If we protect them by saying SEOs shouldn't "out" on another, we bolster that terrible impression. I don't think most web spam should even have the distinction of being classified as "SEO" and I don't think any SEO professionals who want our field to be taken seriously by marketing and engineering departments should protect those who foist their ugly externalities onto us.

    I know we disagree on this, but it's always an interesting discussion :-)

    One of the most remarkable things about the SEO industry is the gap in earnings potential between practicing it (as a publisher) and teaching it / consulting. Why do you think such a large gap exists today?

    Teaching has always been an altruist's pursuit. Look at teachers in nearly every other field - they earn dramatically less than their production/publishing oriented peers. Those who teach computer science never earn what computer scientists who work at Google or Microsoft make. Those who teach math are far less well compensated than their compatriots working as "qaunts" on Wall Street. It's a sad reality, but it's why I have so much respect for people like Market Motive, Third Door Media and Online Marketing Connect, who are trying to both teach and build profitable businesses. I love the alignment of noble pursuits with profitable ones.

    You guys exited the consulting area in spite of being able to charge top rates due to brand recognition. Do you think lots of consultants will follow suit and move into other areas? How do you see SEO business models evolving over the next 3 to 5 years?

    I don't think so - our consulting business was going very well and I've heard and seen a lot of growth from my friends who run SEO consulting firms. The margins and exit price valuations wouldn't have made sense for VCs, but I don't think it was a bad business at all and others are clearly doing remarkable things. Just look at iCrossing's recent sale to Hearst for $325million. You can build an amazing company with consulting - it's just not the route we took.

    In regards to the evolution of the SEO business model, I'd say we're likely to see more sophistication, more automation, more scalability (and hopefully, more software to help with those) over the next few years from both in-house SEOs and external agencies/consultants. It's sometimes surprising to me how little SEO consulting has progressed from 2002 vs. things like email marketing or analytics, where software has become standard and tons of great companies compete (well, Google's actually made competition a bit more challenging in the analytics space, but creative companies like KissMetrics and Unbounce are still doing cool, interesting things).

    Small businesses in many ways seem like the most under-served market, but also the hardest to serve (since they have limited time AND small budgets). Do you think the rise of maps & other verticals gives them a big opportunity, or is it just more layers of complexity they need to learn?

    Probably more the former than the latter. The small business owners I know and interact with in my area (and wherever I seem to visit) are only barely getting savvy to the web as a major driver of revenue. I think it might take another 10 years or more before we see true maturity and savvy from local businesses. Of course, that gives a huge competitive advantage to those who are willing to invest the time and resources into doing it right, but it means a less "complete" map of the local world in the online one, which as a consumer (or a search engine) is less than ideal.

    When does the delta between paid search & SEO investment begin to shrink (if ever)?

    I think it's probably shrinking right now. Paid search is so heavily invested in that I think it's fair to call it a mature market (at least in global web search, though, re: your previous question, probably not in local). SEO is ramping up with a higher CAGR (Compound Annual Growth Rate) according to Forrester, so that delta should be shrinking.

    Forrester Growth of SEO vs. Paid Search
    via Forrester Research's Interactive Marketing Forecast 2009-2014

    Often times a Google policy sounds like something coming out of a conflicted government economist's mouth. But even Google has invested in an affiliate network which suggests controlling your HTML links based on payment. How much further do you think Google can grow before they collapse under complexity or draw enough regulatory attention to be forced to change?

    I think if they tread carefully and invest heavily in political donations and public relations, they can likely maintain another very positive 5-10 years. What the web looks like at that time is anyone's guess, and the unpredictable nature and wild shifts probably help them avoid most regulation. Certainly the rise of Facebook has been a boon to their risk exposure from government intervention, even if they may not be entirely happy with their inability to compete in the social web.

    I remember you once posted about getting lots of traffic from Facebook & Twitter, but almost 0 sales from it. Does there become a point where search is not the center of the web (in terms of monetization), or are most of these networks sorta only worthwhile from a branding perspective?

    As direct traffic portals, it's hard to imagine a Facebook/Twitter user being as engaged in the buying/researching process as a Google searcher. Those companies may launch products that compete with Google's model or intent, but as they exist today, I don't foresee them being a direct sales channel. They're great for traffic, branding, recognition and ad-revenue model sites, but they're of little threat to marketers concerned with the relevance or value of search disappearing.

    What are the major differences between LDA & LSI?

    They're both methodologies for building a vector space model of terms/phrases and measuring the distance between them as a way to find more "relevant" content. My understanding is that LSI, which was first developed in 1988, has lots of scaling issues. It's cousin, PLSI (probabilistic LSI) attempted to address some of those when it came out in 1999, but still has scaling problems (the Internet is really big!) and often will bias to more complex solutions when a basic one is the right choice.

    LDA (Latent Dirichlet Allocation), which started in 2002, is a more scalable (though still imperfect) system with the same intuition and goals - it attempts to mathematically show distances between concepts and words. All of the major search engines have lots of employees who've studied this in university and many folks at Google have written papers and publications on LDA. Our understanding is that it's almost universally preferred to LSI/PLSI as a methodology for vector space models, but it's also very likely that Google's gone above and beyond this work, perhaps substantially.

    The "brand" update was subsequently described as being due to looking at search query chains. In a Wired article Amit Singhal also highlighted how Google looks for entities in their bi-gram breakage process & how search query sequences often help them figure out such relationships. How were you guys able to build a similar database without access to the search sessions, or were you able to purchase search data?

    In a vector space model for a search function, the distances and datasets leverage the corpus rather than query logs. Essentially, with LDA (or LSI or even TF*IDF), you want to be able to calculate relevance before you ever serve up your first search query. Our LDA work and the LDA tool in labs today use a corpus of about 8 million documents (from Wikipedia). Google's would almost certainly use their web index (or portions of it).

    It's certainly possible that query data is also leveraged for a similar purpose (though due to how people search - with short terms and phrases rather than long, connected groups of words - it's probably in a different way). This might even be something that helps extend their competitive advantage (given their domination of market share).

    Sometimes one can see Google's ontology change over time (based on sharp ranking increases and drops for outlier pages which target related keywords but not the core keyword, or when search results for 2 similar keywords keep bouncing between showing the exact same results to showing vastly different results). How do you guys account for these sorts of changes?

    Thus far, we haven't been changing the model - it just launched last week. However, one nice thing we get to do consistently is to run our models against Google's search results. Thus, if Google does change, our scores (and eventually, the recommendations we hope to make) should change as well. This is the nice part about not having to "beat" Google in relevance (as a competing search engine might want to do) but simply to determine where Google's at today.

    For a long time one of the thing I have loathed most in the SEO space was clunky all-in-one desktop tools that often misguide you into trying to change your keyword density on the word "the" and other such idiocy. Part of the reason we have spent thousands of Dollars offering free Firefox extensions was my disgust toward a lot of those all-in-one tools. A lot of the best SEOs tend to prefer a roll-your-own mix and match approach to SEO. Recently you launched a web application which aims to sorta do all-in-one. What were the key things you felt you had to get right with it to make it better than the desktop software so many loathe?

    I think our impetus for building the web app was taken from the way software has evolved in nearly every other web marketing vertical. In online surveys, you had one-time, self built systems and folks like Wufoo and SurveyMonkey have done a great job making that a consolidated, simple, powerful software experience. That goes for lots of others like:

    • PPC - Google has really taken the cake here with Adwords integration and the launch of Optimizer and even GA
    • CRM - Salesforce, of course, was the original "all-in-one" web marketing software, and they've shown what a remarkable company you can build with that model. InfusionSoft and other players are now quickly building great businesses, too.
    • Email Marketing - Exact Target, Constant Contact, Mailchimp, MyEmma, iContact and many more have built tens-hundreds of millions of dollar/year businesses with "all-in-one" software for handling email marketing.
    • Banner Ads - platforms like Aquantive, DoubleClick, AdReady, etc. have and are building scalable solutions that drive billions in online advertising
    • Analytics - remember when we had one-off, log file analysis tools and analytics consultants who built their own tools to dig into your data? Those consultants are still here, but they're now armed with much more powerful tools - Google Analytics, Omniture, Webtrends, etc. (and new players like KISS Metrics, too)

    You're likely spot-on in thinking that power players will continue to mash up and hack their own solutions, build their own tools and protect their secret processes to make them more exclusive in the market and (hopefully) competitive. But, these folks are on the far edge of the bell curve. In every one of the industries above (and many others), it looks like the way to build a scalable software product that many, many people adopt, use and love is to optimize of the middle to upper-end of the bell curve (what we'd probably call "intermediate" to "advanced" SEOs, rather than the outlier experts).

    When you gather ranking data do you use APIs to do so? If not, how hard was it been on the technical front scaling up to that level of data extraction?

    Some data we can get through APIs, but most isn't available in that fashion, so relatively robust networks are required to effectively get the information. Luckily, we've got a pretty terrific team of engineers and a VP of Engineering who's done data extraction work previously for Amazon, Microsoft and others. I'd certainly say that it ranks in the top 10 technical challenges we've faced, but probably not the top 3.

    What do you gain by doing the all-in-one approach that a roll your own type misses out on?

    Convenience, consistency, UI/UX, user-friendliness and scalability are all big gains. However, the compromise is that you may lose some of that "secret-sauce" feeling and the power that comes from handling any weird situation or result in a hands-on, one-to-one fashion. Plenty of folks using our web app have already pointed out edge-case scenarios where we're probably not taking the ideal approach, and those kinks will take time to be ironed out.

    Some firms use predictive analytics to automatically change page titles & other attributes on the fly. Do you see much risk to that approach? Do you eventually see SEO companies offering CMS tools as part of their packages to lock in customers, while integrating the SEO process at a much deeper level?

    When we were out pitching to take venture capital last summer, a lot of VCs felt that this was the way to go and that we should have products on this front.

    Personally, I don't like it, and I'd be surprised if it worked. Here's why:

    • Editors/writers should be responsible for content, not machine-generated systems built to optimize for search engines. Yes, those machine systems can and should make recommendations, but I fear for the future of your content and usability should "perfect SEO" be the driving force behind every word and phrase on your site.
    • With links being such a powerful signal, it's far better to have a slightly less well-targeted page that people actually want to link to than a "perfect" page that reads like machine-generated content.
    • I think content creators who take pride in their work are the ones who'll be better rewarded by the engines (at least in the long term - hopefully your crusade against Demand Media, et al. will help with that), and those are the same type of creators who won't permit a system like this to automatically change their content based on algorithmic evaluation.

    There are cases I could see where something like this would be pretty awesome, though - e.g. a 404 detector that automatically 301s pages it sees earning real links back to the page it thinks was the most likely intended target.

    On your blog recently there was a big fuss after you changed your domain authority modeling scores. Were you surprised by that backlask? What caused such a drastic change to your scores?

    We were surprised only until we realized that somehow, our internal testing missed some pretty obvious boneheaded scores.

    Basically, we calculate DA and PA using machine learning models. When those models find better "correlated" results, we put them in the system and build new scores. Unfortunately, in the late August release, the models had much better average correlation but some really terrifically bad outliers (lots of junky single-page keyword-match domains got DAs of 100 for example).

    We just rolled out updated scores (far ahead of our expected schedule - we thought it would take weeks), and they look much better. We're always open to feedback, though!

    When I got into SEO (and for the first couple years) it seemed like you could analyze a person's top backlinks and then literally just go out and duplicate most of them fairly easily. Since then people have become more aware of SEO, Google has cracked down on paid links, etc. etc. etc. Based on that, a lot of my approach to SEO has moved away from analysis and more toward just trying to do creative marketing & hope some % of it sticks. Do you view data as being a bit of a sacred cow, or more of just a rough starting point to build from? How has your perception as to the value of data & approach to SEO changed over time?

    I think your approach is almost exactly the same as mine. The data about links, on-page, social stats, topic models, etc. is great for the analysis process, but it's much harder to simply say "OK, I'll just do what they did and then get one more link," than it was when we started out.

    That analysis and ongoing metrics tracking is still super-valuable, IMO, because it helps define the distance between you and the leaders and gives critical insight into making the right strategic/tactical decisions. It's also great to determine whether you're making progress or not. But, yes, I'd agree that it's nowhere near as cut-and-dried as it once was.

    The frustrating part for us at SEOmoz is we feel like we're only now producing/providing enough data to be good at these. I wish that 6-7 years ago, we'd been able to do it (of course, it would have cost a lot more back then, and the market probably wasn't mature enough to support our current business model).

    How much time do you suggest people should spend analyzing data vs implementing strategies? What are some of the biggest & easiest wins often found in the data?

    I think that's actually the big win with the web app (or with competitive software products like Raven, Conductor, Brightedge, etc). You can spend a lot less time on the collection/analysis of data and a lot more on taking the problems/opportunities identified and doing the real work of solving those issues.

    Big wins in our new web app for me have been ID'ing pages through the weekly crawl that need obvious fixing (404s and 500s are included, like Google Webmaster Tools, but so are 20+ other data points they don't show like 302s, incorrect rel canonicals, etc.)

    Blekko has got a lot of good press by sharing their ranking models & link data. Their biggest downside so far in their beta is the limited size of their index, which is perhaps due to a cost benefit analysis & they will expand their index size before they publicly launch. In some areas of the web Google crawls & indexes more than I would expect, while not going to deeply into others. Do you try to track Google's crawls in any way? How do you manage your crawl to try to get the deep stuff Google has while not getting the deep stuff that Google doesn't have?

    Yeah - we definitely map our crawls against Google, Bing and Majestic on a semi-regular basis. I can give you a general sense of we see ourselves performing against these:

    • Google - the freshest and most "complete" (without including much spam/junk) of the indices. A given Linkscape index is likely around 40-60% of the Google index in a similar timeframe, but we tend to do pretty well on coverage of domains and well-linked-to pages, though worse on deep crawling in big sites.
    • Bing - they've got a large index like Google, but we actually seem to beat them in freshness for many of the less popular corners of the web (though they're still much faster about catching popular news/blogs/etc from trusted sources since they update multiple times daily vs. our once-per-month updates).
    • Majestic - dramatically larger in number of URLs than Google, Bing or Linkscape, but not as good as any of those about freshness or canonicalization (we'll often see hundreds of URLs in the index that are essentially the same page with weird URL parameters). We like a lot of their features and certainly their size is enviable, but we're probably not going to move to a model of continuous additions rather than set updates (unless we get a lot more bandwidth/processing power at dramatically lower rates).


    the problem with maintaining old URLs became more clear when we analyzed decay on the WWW

    In terms of reaching the deep corners of the web, we've generally found that limiting spam and "thin" content is the big problem at those ends of the spectrum. Just as email traffic is estimated to be 90%+ spam, it's quite possible that the web, if every page were truly crawled and included, would have similar proportions. Our big steps to help this are using metrics like mozTrust, mozRank and some of our PA/DA work to help guide the crawl. As we scale up index size (probably December/January of this year), that will likely become a bigger challenge.

    ---

    Thanks Rand. You can read his latest thoughts on the SEOmoz blog and follow him on Twitter at @randfish.



  • Universal Truth Of Selling On The Web: Easy & Simple Wins

    The following is a guest post by Jim Kukral.

    Google knows this. Now you do as well. Easy always wins. Take a moment and picture your website or your blog or your product or service in your head right now. Now, think of Google’s. Which one is easier? No, you're not a search engine, you're probably a small business owner with a variety of products services, entrepreneur with a business idea, or blogger . But the comparison remains because regardless of what it is you do easy will always win.

    So keep thinking about your Web business. Is what you’re selling easy to buy? By that I mean; when somebody comes to buy from you, or to simply get information from you like a phone number or to download a white paper… is it easy to do? Or are you making it too hard?

    Picture Google.com again in your head. It's pretty darn easy, no? There's a logo and a big input box underneath it. You put in what you're looking to find, and hit search and boom, you find it. Easy. Google understands that customers use them for one reason, to have a problem solved, and therefore, that’s what they deliver, without all the frills that other search portals like Aol or Yahoo! try to offer.

    Your opportunity right now is to figure out the main one or two reasons people visit your website, because despite what you might think, your customers probably have only those one or two things on their mind when they visit you.

    If you visit the home page of Orbtiz.com, you’re probably there to do one of a few things only. Book a flight, find a car, or make a hotel reservation. Possibly all three at once. But honestly, that’s pretty much it, right? I would bet that 99% of their traffic is trying to do one of those things. The same goes for you and your website, blog, membership site or anything you produce online.

    What exactly are your customers looking for? You need to find out and find out right now! Check your analytics (I recommend Google Analytics, it's free! www.Google.com/Analytics) to find out things like the most viewed pages of your website, as well as the most exited pages too. You may find out that 90% of your visitors are focusing on the free white paper download page and ignoring the other pages you thought were important. That’s great news! Now, you at least know what your customers want. And now you can make it easier for them to get it. You may also find out that a large percentage of your visitors always leave your website on one specific page, giving you the insight that perhaps they aren't finding what they're looking for, getting frustrated, and surfing away. That's bad.

    So what should you do with that knowledge to make things easier for your visitor, and better for your business? If you're getting a lot of traffic to your free white paper download, go ahead and take that download information and make it stand out on your home page. If done right, you'll make it as easy as possible for your visitors to get what they were looking for, and you’ll see even more downloads, and happier visitors because you didn’t make them work so hard.

    Now, you may also find out that the page you really wanted your visitors to see is not being viewed enough. This could be the specials page on your e-commerce site, or the packages page on your consulting site or maybe your customer support contact information page. Whatever it may be, once you know what it is, that page obviously needs to be viewed more, and while you can’t force it down your visitors digital throats, you can redesign your page so that it limits the other choices that can distract your visitor.

    Make it easy and simple, then win!

    For over 15-years, Jim Kukral has helped small businesses and large companies like Fedex, Sherwin Williams, Ernst & Young and Progressive Auto Insurance understand how find success on the Web. Jim is the author of the book, "Attention! This Book Will Make You Money", as well as a professional speaker, blogger and Web business consultant. Find out more by visiting www.JimKukral.com. You can also follow Jim on Twitter @JimKukral.



  • Labor Day = Yeah

    When you think of labor day what comes to mind? For me it is these 2 thoughts

    • lower earnings because few people are online today
    • since almost nobody is online, any hours worked today are me getting ahead of the market ;)

    Working hard & working long hours can almost be a disease...the web makes it easy to be addicted.

    But for every person who is putting in hard work trying to help people there is another person selling image.

    The big issue with the image game is the risks. As the lies pile up they corner people into a bad situation, to where they can (and do) lose everything.

    If I had to take a single point of reference to help a stranger judge the difference between a hack and someone who wants to honestly help people, I would say it is this: do they encourage you to take on debt.

    • If they do then there is a good chance they are the type of person who will go out of their way to screw you.
    • If they do not then they are likely not a maximizer type (because if they were then they would be encouraging you to go into debt to sell you more stuff).

    It is not that all debt is evil (when I got started online I was naive enough to start on a credit card), but life and markets are unpredictable. If I wasn't smart enough to get a job to cover my 6 or so months of education before going full time online who knows where I would now be. What seems like a short term gain can lead to longterm failure. We are human, and so we are flawed. Wen you have debt/leverage you have no spare parts. So if something goes wrong you are done. Nassim Taleb spoke about the importance of savings and diversity of revenues as keys to survival, while noting that the very structure of our public markets encourages risk + leverage (options encourage short term performance & volatility rather than sustained growth, and you hope the guy on the next watch is stuck holding the Madoff ponzi bag).

    The falls of past empires have typically been preceded by rapid inflation in food costs. Our food supply, like most other aspects of modern day life, has been so extended as to be poisonous. Fishes soaked in chemicals literally change sex back and forth, and shrimp in the ocean (with traces of Prozac) swim toward the light - where they get ate.

    Its not about fixing the conversation. Its about filling in the blanks. If people are prone to click on something that is exactly what they will get, even if it is not something they want.

    We misinform kids about sex in a way that can screw up the rest of their lives. Against the will of people data is collected so that they may be stalked and harassed. If you once thought you were fat in the past, long after becoming anorexic there will still be ads reminding you how fat you are, following you around the web.

    When bits of culture die the life lessons wrapped in it fade as well. Sure there may be HTML codes for emotions, but (beyond ad targeting) it is hard to reduce people to number.

    Is the push toward homoginization to increase yield and chasing the lowest common denominator making people happier or more miserable?


    I realize that reading the above can quickly make me sound like some ultra left-winged hippie, but the point of this post is not a political one ... rather one on the basic rule of law.

    We justify (or downplay) harming ourselves, our environments, and the environments of other animals so we can have more and better. But to do this we often take on debt and leverage and put ourselves in precarious situations. Worse yet, we often have *others* decide to take on leverage for us, without our desire or permission.

    Why is it that the government is giving Google tax credits to build more low income housing while the Federal Reserve is sitting on over $1 trillion in bad mortgage paper? How can the government want to make housing cheaper / more affordable while simultaneously propping up (and thus ensuring overvaluation of) virtually the whole of the market? How can the government taking both sides of the same bet lead to anything but waste, fraud & abuse?

    If you believe in efficient market theory then banking should represent a small portion of the profit pool (since banks are all dealing in the same commodity of cash). And yet the banking class keeps representing a growing portion of the profits, while the bad sides of their trades (the losses) are passed on to tax payers.

    I don't mind someone else levering up with risk so long as they have to pay the consequences of their failures. But capitalism without failure is like religion without sin.

    These banks threatened tanks in the street if they didn't get their bailouts.

    They went so far as to say even auditing the Federal Reserve would threaten the financial system. Sorry, um, but that is exactly what the banking class did. If they are not punished for committing crimes then the lawlessness will only grow more extreme, as it has.

    When the bubble popped some of these scammers, charlatans, shysters, swindlers, and tricksters claimed that "nobody saw it coming," but in fact as things started to go wrong these folks leaned into it and made it worse.

    Rather than having CDOs go unsold they engaged in self-dealing & kept mixing the bad chunks in, sorta like making new sausage out of old sausage. They knew what they were doing. They intended to commit fraud:

    "On paper, the risky stuff was gone, held by new independent CDOs. In reality, however, the banks were buying their own otherwise unsellable assets."
    ...
    "One rival investment banker says Merrill treated CDO managers the way Henry Ford treated his Model T customers: You can have any color you want, as long as it's black."

    Its labor day. The criminal bankers who ripped you off in the past, who are currently ripping you off with more crimes, and who will rip your children off are stealing your labor. And since neither political party cares to stop it its up to you how much you want to give...there is no end to how much they would love to take. Time for me to take a break. ;)



  • Are You Thinking Like Google?


    No, not like that, but in the good way! :D

    The following is a guest post by Jim Kukral highlighting one of the most fundamental tips to succeeding online.

    Have you ever really taken a step back from all the technical SEO stuff and thought about why Google wins? The real reasons why they have mass-market share and why they continue to dominate? It's time you should, because once you understand how to start thinking like Google, you can finally begin to go beyond just ranking better, but also how to be a master Internet marketer so you can get more sales, leads and publicity.

    After all, once you've been found, you now have to convert. Otherwise, it's a waste of time.

    So why does Google win? Because Google is the world's biggest, and best, problem solver. The truth is that there are only two reasons why we all go online, using Google or not. Those two reasons are:

    1. To have a problem solved
    2. To be entertained

    That's it. Everything, and I mean everything you do online falls under one of those categories. For example, let's say you're planning on cooking your wife her favorite chicken marsala dish for your anniversary. You go online and do a search for "chicken marsala recipes". Boom, you now have recipes, and videos, and images and cookbooks and all kinds of information to help you solve your problem.

    As another example, let's say you wanted to relax after work and watch your favorite musician play some of your favorite songs. You go to YouTube and do a search for "Rolling Stones Videos" and boom, you're now watching video content that entertains you.

    YouTube, which is owned by Google, is already the number two most searched search engine on the Internet (behind Google of course). That means that today billions of people are actively searching the Internet for video content. That also means that because of the public's fast-growing massive hunger for content in video form, that regular people and businesses alike are now able to profit from the creation of that said video content.

    The truth is, Google (and your business) has to solve problems for their (your) customers, the Internet searcher. If they (you) can't do that, they (you) lose customers. It's that black and white.

    So I'll ask you again. Are you thinking like Google? Have you sat down and figured out what your target audience's biggest problems are? If you haven't done that you need to do it now. Anticipate what they need. Figure out their pain and then create products/services that take that pain away.

    Just like Google.

    For over 15-years, Jim Kukral has helped small businesses and large companies like Fedex, Sherwin Williams, Ernst & Young and Progressive Auto Insurance understand how find success on the Web. Jim is the author of the book, "Attention! This Book Will Make You Money", as well as a professional speaker, blogger and Web business consultant. Find out more by visiting www.JimKukral.com. You can also follow Jim on Twitter @JimKukral.



  • How To Write Good

    Yes, deliberate mistake :)

    It grates when people write poorly, huh. When writers write well, the words almost become invisible. The focus shifts away from technical details, and onto the message.

    Is there an easy way to write better blog posts? E-mails? Web copy?
    Let's take a look at three guidelines for web writing.

    1. If You Can Say It, You Can Write It

    The Dilbert Mission Statement Generator - sadly now offline - comes up with convoluted gems this:

    "Our challenge is to assertively network economically sound methods of empowerment so that we may continually negotiate performance based infrastructures"

    Satire, one would hope.

    However, the US Air Force uses the following mission statement:

    "The mission of the United States Air Force is to deliver sovereign options for the defense of the United States of America and its global interests - to fly and fight in Air, Space, and Cyberspace"

    "Deliver sovereign options"?

    Who talks like this? Well, apart from the US military.

    Nobody.

    Good web writing is the same as good spoken language. Use short sentences, short words, simple structures and a natural, predictable flow of ideas. Avoid waffle, hyperbole and words that hide meaning. Whenever you finish a piece of writing, read it aloud. Cut or rephrase phrases that sound clunky, because they'll read clunky, too.

    Your writing will sound warm and human.

    The human voice is especially important online. Communicating at a distance, particularly two-way communication, is relatively new to humans. To help people connect with one another more easily, it pays to write in a warm, conversational style that mimics personal conversation when conducted in close, physical proximity.

    When you think about how you would say something, especially to a specific person, you choose words, expressions and structures based on that personal context. Try to imagine that person in front of you as your write.

    This approach works well for all applications - from formal legal sites, to personal sites.

    2. Planning

    Planning what you're going to say helps you to complete any writing task more quickly and easily.

    • 1. Identify and list your goals. What is the message? What is the desired action you want your reader to take? What is the key thought you want your reader to take away?

      For example, a goal list might look like this:

      *inform people the last project went well, even though there were problems
      *highlight the good aspects about the project
      *highlight the problems
      *present ideas on how these problems can be overcome in the next project
      *get everyone revved up and excited about the next project

    • 2. Think about the audience. Who is your audience? What do you know about the person or group?
    • 3. Determine the right tone and format based on answers 1& 2
    • 4. Write quickly. Don't edit, even if your writing is a mess. Separate out your writing and editing functions.
    • 5. Draw a solid conclusion. Calls to action work well.
    • 6. Read aloud what you've written. Cut, fix and tighten. Writing comes alive in the rewrite.

    Solid blog posts sound spontaneous, but they're not. They're often structured, worked and reworked.

    3. Hyperbole Doesn't Work On The Web

    Hyperbole means extreme exaggeration. i.e. "All the perfumes of Arabia could not sweeten this little hand". Web readers tend to gloss over the flowery and the convoluted.

    On the web, people scan, so the shape of your writing - how it appears on the page - can be just as important as what you say. So think about the shape and form of your writing. Can you use bullets, headings and images to break up large blocks of text? Sometimes, the best thing to do is not write at all. Can an image convey your message? If so, use it.

    Also consider context. When visitors arrive on a page, a page deep within your site, do they know what your site is about from glancing at that one page? If not, consider using chunks of content to provide context. These chunks of information can be repeated on every page of your site, and should be self explanatory. Think directory entry. Your repeat visitors will become blind to it, but your first time readers will appreciate it.

    We could go on all day about web writing. However, we'd like to hear your tips. How do you approach writing on your site? Do you plan? Do you wing it? What style of writing gets the best results?



  • Selling SEO Services: A Consultative Approach

    Does the thought of selling fill you with dread?

    If you see yourself as a technologist, or marketer, then selling may not come easy to you. But we all need to sell something, even if it is just our opinion! If you're a consultant of any description, it comes with the territory.

    So it pays to know a few techniques. Luckily, sales isn't something you have to be born to do - it does not require supernatural charm, charisma, a hide as thick as an elephant, and a superhuman drive.

    Selling can be like a doctors consultation.

    A Visit To The Doctor

    When you go to the doctor, do you expect the doctor to just guess what is wrong with you?

    A doctors consultation involves the doctor asking you a series of questions. This questioning is to help determine what the problem is, and how it can best be solved. At the end of the process, the feeling is probably one of relief and assurance i.e. that the doctor has your best interests at heart, and will cure what ails you.

    It's the same in business.

    Any client you encounter has a problem. Like a specialist doctor, it is your job to ask a series of questions to help nail down the problem and find a solution. The very act of questioning - known as consultative selling - helps build trust and rapport with the client in the same way you may experience with a doctor. This works especially well in the field of consulting, which is based on information sharing.

    The emphasis is on clients needs, as opposed to getting a signature on the dotted line. You first establish a client's needs, then you provide a solution, if you have one. You're building a relationship, based on trust, by asking a series of questions.

    Not so hard, really.

    The Mechanics Of Consultative Selling

    Ok, so how do you do it?

    First, you need to understand the buyers buying process. You then match your selling process to their buy process.

    All buyers go through a specific process. For example, if a company needs internet marketing services, do they go to their established provider - possibly the web design company who built their site - or do they go direct to the SEO market? Do they attend conferences? If so, which ones? Hint: they may not be SEO conferences. Do they ask other business people in their business network? Do they go with a known brand?

    It's pretty simple to determine the buying process if the buyer comes straight to your website, fills out the contact form, and requests a call-back. But life often doesn't work that way.

    A prospective client may ask their web design company. Their web design company may not have had a clue, had you not been in to see them a week earlier. You asked the web design people a few questions about whether they had an SEO capability in house, found out they didn't, and found out they had a lot of clients who quite possibly needed SEO. You proposed a joint deal whereas they would refer their clients to you, for a 10% commission.

    Try to find out how your prospective clients buy SEO services, and position yourself accordingly. Think business associations and clubs, their existing providers in related areas, and the other companies they have an association with.

    You need to get yourself positioned correctly in their buying process.

    If you've managed to get in front of them, you then need to think about the questions you are going to ask. You should be asking about their business, where they see it going, what problems they are having, their place in the market, and their competitors. Business owners typically like doing this, and will welcome your interest, so long as you're seen as a "doctor" i.e someone they trust to help. You'll also need to make a presentation, which, depending on the context, need not be formal. It could consist of showing them case studies of how you've helped solve this problem before. Let's face it, most SEO/SEM problems and solutions are going to look pretty much the same.

    It's all about trust relationships. It's a fact of life that people buy more readily from people they trust.

    But how do you know if you can trust your prospective buyer?

    Screening Buyers

    Consultative selling is also a great way to screen out tire kickers. A person who is just pumping you for information will reveal very little about themselves. The conversation will be one sided.

    If they are genuinely interested in your service, they are more likely to answer questions. They do have to trust you first in order to do this, so try to think like a doctor if you encounter resistance. i.e. "I want to help you get more traffic, but I can't do so if I don't know more about your business before I can devise an appropriate solution".

    Be prepared to walk if they don't volunteer the information you need. Even if you did land the job, you may end providing a substandard solution to their problem, which will likely end in tears. Better to find clients who you can work with, rather than against.

    Another method of screening is to pre-close the sale. When you are gathering needs, ask that if you can solve their problems to their complete satisfaction, as a result of this discussion, that they will buy your services.

    This will sound to them like a fairly safe bet i.e. you have to propose something that solves their problem. However, it also creates an implied obligation on their part to do so. There is no risk on your side, as you can either solve the problem, in which case you'll likely get the business, or you can't, in which case you'll walk anyway.

    If they are hesitant, it is either an opportunity to walk, and thus stop wasting your time, or an opportunity to find out something more about their buying process.

    In short, when thinking about sales:

    • You are not a salesperson. You are a "doctor"
    • Focus on the needs of the client, not landing the job. Sale hucksters typically focus on the close too soon, which can destroy trust
    • It's ok to walk away. You won't be able to help some clients
    • Insist that the client engage in conversation. A client who asks you questions, and volunteers little information, might be pumping you for information

    These consultative sales techniques are covered in various sales theory books. Check out "Consultative Selling", by Mack Hanan, Jay Abrams "The Sticking Point Solution", and "Stop Telling, Start Selling: How to Use Customer-Focused Dialogue to Close Sales" by Linda Richardson.



  • How Many Companies Has Google Bought?

    One of the best ways to track Google's strategies is through visualizing & analyzing their acquisitions. Which is what the following image helps you do. Click on it for the full enlarged version :)


    via Scores



  • Alexa Site Audit Review

    Alexa Logo

    Alexa, a free and well-known website information tool, recently released a paid service.

    For $199 per site Alexa will audit your site (up to 10,000 pages) and return a variety of different on-page reports relating to your SEO efforts.

    It has a few off-page data points but it focuses mostly on your on-page optimization.

    Alexa Site Audit Review Homepage

    You can access Alexa's Site Audit Report here:

    http://www.alexa.com/siteaudit

    Report Sections

    Alexa's Site Audit Report breaks the information down into 6 different sections (some which have additional sub-sections as well)

    • Overview
    • Crawl Coverage
    • Reputation
    • Page Optimization
    • Keywords
    • Stats

    The sections break down as follows:

    Site Audit sections and subsections

    So we ran Seobook.com through the tool to test it out :)

    Generally these reports take about a day or two, ours had some type of processing error so it took about a week.

    Overview

    The first section you'll see is the number of pages crawled, followed by 3 "critical" aspects of the site (Crawl Coverage, Reputation, and Page Optimization). All three have their own report sections as well. Looks like we got an 88. Excuse me, but shouldn't that be a B+? :)

    So it looks like we did just fine on Crawl Coverage and Reputation, but have some work to do with Page Optimization.

    Alexa Site Audit Overview

    The next section on the overview page is 5 recommendations on how to improve your site, with links to those specific report sections as well. At the bottom you can scroll to the next page or use the side navigation. We'll investigate these report sections individually but I think the overview page is helpful in getting a high-level overview of what's going on with the site.

    Alexa Site Audit Overview

    Crawl Coverage

    This measures the "crawl-ability" of the site, internal links, your robots.txt file, as well as any redirects or server errors.

    Reachability

    The Reachability report shows you a break down of what HTML pages were easy to reach versus which ones were not so easy to each. Essentially for our site, the break down is:

    • Easy to find - 4 or less links a crawler must follow to get to a page
    • Hard to find - more than 4 links a crawler must follow to get to a page

    The calculation is based on the following method used by Alexa in determining the path length specific to your site:

    Our calculation of the optimal path length is based on the total number of pages on your site and a consideration of the number of clicks required to reach each page. Because optimally available sites tend to have a fan-out factor of at least ten unique links per page, our calculation is based on that model. When your site falls short of that minimum fan-out factor, crawlers will be less likely to index all of the pages on your site.

    Alexa Site Audit Reachability Report

    A neat feature in this report is the ability to download your URL's + the number of links the crawler had to follow to find the page in a .CSV format.

    Alexa Site Audit Reachability Report Download Links

    This is a useful feature for mid-large scale sites. You can get a decent handle on some internal linking issues you may have which could be affecting how relevant a search engine feels a particular page might be. Also, this report can spot some weaknesses in your site's linking architecture from a usability standpoint.

    On-Site Links

    While getting external links from unique domains is typically a stronger component to ranking a site it is important to have a strong internal linking plan as well. Internal links are important in a few ways:

    • The only links where you can 100% control the anchor text (outside of your own sites of course, or sites owned by your friends)
    • They can help you flow link equity to pages on your site that need an extra bit of juice to rank
    • Users will appreciate a logical, clear internal navigation structure and you can use internal linking to get them to where you want them to go

    Alexa will show you your top linked to (from internal links) pages:

    Onsite Links Alexa Site Audit

    You can also click the link to the right to expand and see the top ten pages that link to that page:

    Expanded Onsite Links Report

    So if you are having problems trying to rank some sub-pages for core keywords or long-tail keywords, you can check the internal link counts (and see the top 10 linked from pages) and see if something is amiss with respect to your internal linking structure for a particular page.

    Robots.txt

    Here you'll see if you've restricted access to these search engine crawlers:

    • ia_archiver (Alexa)
    • googlebot (Google)
    • teoma (Ask)
    • msnbot (Bing
    • slurp (Yahoo)
    • baiduspider (Baidu)

    Site Audit Robots.Txt

    If you block out registration areas or other areas that are normally restricted, then the report will say that you are not blocking major crawlers but will show you the URL's you are blocking under that part of the report.

    There is not much that is groundbreaking with Robots.Txt checks but it's another part of a site that you should check when doing an SEO review so it is a helpful piece of information.

    Redirects

    We all know what happens when redirects go bad on a mid-large sized site :)

    Redirects Gone Bad

    This report will show you what percentage of your crawled pages are being redirected to other pages with temporary redirects.

    The thing with temporary redirects, like 302's, is that unlike 301's they do not pass any link juice so you should pay attention to this part of the report and see if any key pages are being redirected improperly.

    Redirect Report Alexa Site Audit

    Server Errors

    This section of the report will show you any pages which have server errors.

    Alexa Site Audit Server Errors

    Making sure your server is handling errors correctly (such as a 404) is certainly worthy of your attention.

    Reputation

    The only part of this module is external links from authoritative sites and where your site ranks in conjunction with "similar sites" with respect to the number of sites linking to your sites and similar sites.

    Links from Top Sites

    The analysis is given based on the aforementioned forumla:

    Alexa Reputation

    Then you are shown a chart which correlates to your site and related sites (according to Alexa) plus the total links pointing at each site which places the sites in a specific percentile based on links and Alexa Rank.

    Since Alexa is heavily biased towards webmaster type sites based on their user base, these Alexa Rank's are probably higher than they should be but it's all relative since all sites are being judged on this measure.

    Alexa Site Audit Link Chart

    The Related Sites area is located below the chart:

    Related Sites Link Module Alexa Audit

    Followed by the Top Ranked sites linking to your site:

    Alexa Site Audit Top Ranked Sites

    I do not find this incredibly useful as a standalone measure of reputation. As mentioned, Alexa Rank can be off and I'd rather know where competing sites (and my site or sites) are ranking in terms of co-occurring keywords, unique domains linking, strength of the overall link profile, and so on as a measure of true relevance.

    It is, however, another data point you can use in conjunction with other tools and methods to get a broader idea of your site and related sites compare.

    Page Optimization

    Checking the on-page aspects of a mid-large sized site can be pretty time consuming. Our Website Health Check Tool covers some of the major components (like duplicate/missing title tags, duplicate/missing meta descriptions, canonical issues, error handling responses, and multiple index page issues) but this module does some other things too.

    Link Text

    The Link Text report shows a break down of your internal anchor text:

    Link Text Report Alexa

    Click on the pages link and see the top pages using that anchor text to link to a page (shows the page the text is on as well as the page it links too):

    Link Expansion Site Audit Report

    The report is based on the pages it crawled so if you have a very large site or lots and lots of blog posts you might find this report lacking a bit in terms of breadth of coverage on your internal anchor text counts.

    Broken Links

    Checks broken links (internal and external) and groups them by page, which is an expandable option similar to the other reports:

    Alexa Broken Links Report

    Xenu is more comprehensive as a standalone tool for this kind of report (and for some of their other link reports as well).

    Duplicate Content

    The Duplicate Content report groups all the pages that have the same content together and gives you some recommendations on things you can do to help with duplicate content like:

    • Working with robots.txt
    • How to use canonical tags
    • Using HTTP headers to thwart duplicate content issues

    Alexa Duplicate Content Overview

    Here is how they group items together:

    Alexa Duplicate Content Grouped Links

    Anything that can give you some decent insight into potential duplicate content issues (especially if you use a CMS) is a useful tool.

    Duplicate Meta Descriptions

    No duplicate meta descriptions here!

    Alexa Site Audit Duplicate Meta Descriptions

    Fairly self-explanatory and while a meta description isn't incredibly powerful as standalone metric it does pay to make sure you have unique ones for your pages as every little bit helps!

    Duplicate Title Tags

    You'll want to make sure you are using your title tags properly and not attacking the same keyword or keywords in multiple title tags on separate pages. Much like the other reports here, Alexa will group the duplicates together:

    Alexa Site Audit Duplicate Title Tags

    Low Word Count

    Having a good amount of text on a page is good way to work in your core keywords as well as to help in ranking for longer tail keywords (which tend to drive lots of traffic to most sites). This report kicks out pages which have (in looking at the stats) less than 150 words or so on the page:

    Alexa Site Audit Low Word Count

    There's no real magic bullet for the amount of words you "should" have on a page. You want to have the right balance of word counts, images, and overall presentation components to make your site:

    • Linkable
    • Textually relevant for your core and related keywords
    • Readable for humans

    Image Descriptions

    Continuing on with the "every little bit helps" mantra, you can see pages that have images with missing ALT attributes:

    Alexa Site Audit ALT Attribute Overview

    Alexa groups the images on per page, so just click the link to the right to expand the list:

    Alexa Site Audit ALT Attribute Groupings

    Like meta descriptions, this is not a mega-important item as a standalone metric but it helps a bit and helps with image search.

    Session IDs

    This report will show you any issues your site is having due to the use of session id's.

    Alexa Site Audit Session ID

    If you have issues with session id's and/or other URL parameters here you should take a look at using canonical tags or Google's parameter handling (mostly to increase the efficiency of your site's crawl by Googlebot, as Google will typically skip the crawling of pages based on your parameter list)

    Heading Recommendations

    Usually I cringe when I see automated SEO solutions. The headings section contains "recommended" headings for your pages. You can download the entire list in CSV format:

    Automated Headings Alexa

    The second one listed, "interface seo", is on a page which talks about Google adding breadcrumbs to the search results. I do not think that is a good heading tag for this blog post. I suspect most of the automated tags are going to be average to less than average.

    Keywords

    Alexa's Keyword module offers recommended keywords to pursue as well as on site recommendations in the following sub-categories:

    • Search Engine Marketing (keywords)
    • Link Recommendations (on-site link recommendations

    Search Engine Marketing

    Based on your site's content Alexa offers up some keyword recommendations:

    Alexa Site Audit Keyword Recommendations

    The metrics are defined as:

    • Query - the proposed keyword
    • Opportunity - (scales up to 1.0) based on expected search traffic to your site from keywords which have a low CPC. A higher value here typically means a higher query popularity and a low QCI. Essentially, the higher the number the better the relationship is between search volume, low CPC, and low ad competition.
    • Query Popularity (scales up to 100) based on the frequency of searches for that keyword
    • QCI - (scales up to 100) based on how many ads are showing across major search engines for the keyword

    For me, it's another keyword source. The custom metrics are ok to look at but what disappoints me about this report is that they do not align the keywords to relevant pages. It would be nice to see "XYZ keywords might be good plays for page ABC based on ABC's content".

    Link Recommendations

    This is kind of an interesting report. You've got 3 sets of data here. The first is the "source page" and this is a listing of pages that, according to Alexa's crawl, are pages that appear to be important to search engines as well as pages that are easily crawled by crawlers:

    Alexa Site Audit Link Recommendations

    These are pages Alexa feels should be pages you link from. The next 2 data sets are in the same table. They are "target pages" and keywords:

    Alexa Site Audit Link Recommendations Target

    Some of the pages are similar but the attempt is to match up pages and predict the anchor text that should be used from the source page to the target page. It's a good idea but there's a bit of page overlap which detracts from the overall usefulness of the report IMO.

    Stats

    The Stats section offers 3 different reports:

    • Report Stats - an overview of crawled pages
    • Crawler Errors - errors Alexa encountered in crawling your site
    • Unique Hosts Crawled - number of unique hosts (your domain and internal/external domains and sub-domains) Alexa encountered in crawling your site

    Report Stats

    An overview of crawl statistics:

    Alexa Site Audit Report Stats

    Crawler Errors

    This is where Alexa would show what errors, if any, they encountered when crawling the site

    Alexa Site Audit Crawl Errors

    Unique Hosts Crawled

    A report showing which sites you are linking to (as well as your own domain/subdomains)

    Alexa Site Audit Unique Hosts

    Is it Worth $199?

    Some of the report functionality is handled by free (in some cases) tools that are available to you. Xenu does a lot of what Alexa's link modules do and if you are a member here the Website Health Check Tool does some of the on-page stuff as well.

    I would also like to see more export functionality especially in lieu of white label reporting. The crawling features are kind of interesting and the price point is fairly affordable as one time fee.

    The Alexa Site Audit Report does offer some benefit IMO and the price point isn't overly cost-prohibitive but I wasn't really wowed by the report. If you are ok with spending $199 to get a broad overview of things then I think it's an ok investment. For larger sites sometimes finding (and fixing) only 1 or 2 major issues can be worth thousands in additional traffic.

    It left me wanting a bit more though, so I might prefer to spend that $199 on links since most of the tool's functionality is available to me without dropping down the fee. Further, the new SEOmoz app also covers a lot of these features & is available at a monthly $99 price-point, while allowing you to run reports on up to 5 sites at a time. The other big thing for improving the value of the Alexa application would be if they allowed you to run a before and after report as part of their package. That way in-house SEOs can not only show their boss what was wrong, but can also use that same 3rd party tool as verification that it has been fixed.



  • Your Favorite Eric Schmidt Quotes?

    Do you want Google to tell you what you should be doing? Mr. Schmidt thinks so:

    "More and more searches are done on your behalf without you needing to type. I actually think most people don't want Google to answer their questions," he elaborates. "They want Google to tell them what they should be doing next. ... serendipity—can be calculated now. We can actually produce it electronically."

    Of course the problem with algorithms is they rely on prior experience to guide you. The won't tell you to do something unique & original that can change the world, rather they will lead you down a well worn path.

    What are some of the most bland and most well worn paths in the world? Established brands:

    The internet is fast becoming a "cesspool" where false information thrives, Google CEO Eric Schmidt said yesterday. Speaking with an audience of magazine executives visiting the Google campus here as part of their annual industry conference, he said their brands were increasingly important signals that content can be trusted.

    "Brands are the solution, not the problem," Mr. Schmidt said. "Brands are how you sort out the cesspool."

    "Brand affinity is clearly hard wired," he said. "It is so fundamental to human existence that it's not going away. It must have a genetic component."

    If Google is so smart then why the lazy reliance on brand? Why not show me something unique & original & world-changing?

    Does brand affinity actually have a hard wired genetic component? Or is it that computers are stupid & brands have many obvious signals associated with them: one of which typically being a large ad budget. And why has Google's leading search engineer complained about the problem of "brand recognition" recently?

    While Google is collecting your data and selling it off to marketers, they have also thought of other ways to monetize that data and deliver serendipity:

    "One day we had a conversation where we figured we could just try and predict the stock market..." Eric Schmidt continues, "and then we decided it was illegal. So we stopped doing that."

    Any guess how that product might have added value to the world? On down days (or days when you search for "debt help") would Google deliver more negatively biased ads & play off fears more, while on up days selling more euphoric ads? Might that serendipity put you on the wrong side of almost every trade you make? After all, that is how the big names in that space make money - telling you to take the losing side of a trade with bogus "research."

    Eric Schmidt asks who you would rather give access to this data:

    “All this information that you have about us: where does it go? Who has access to that?” (Google servers and Google employees, under careful rules, Schmidt said.) “Does that scare everyone in this room?” The questioner asked, to applause. “Would you prefer someone else?” Schmidt shot back – to laughter and even greater applause. “Is there a government that you would prefer to be in charge of this?”

    That exchange helped John Gruber give Eric Schmidt the label Creep Executive Officer, while asking: "Maybe the question isn’t who should hold this information, but rather should anyone hold this information."

    But Google has a moral conscience. They think quality score (AKA bid rigging) is illegal, except for when they are the ones doing it!

    "I think judgement matters. If you have something that you don't want anyone to know, maybe you shouldn't be doing it in the first place," - Eric Schmidt



    Which is why the blog of a certain mistress disappeared from the web. And, of course, since this post is on a blog, it doesn't matter:

    If you're ever confused as to the value of newspaper editors, look at the blog world. That's all you need to see. - Eric Schmdit

    Here is the thing I don't get about Google's rhetorical position on serendipity & moral authority: if they are to be trusted to recommend what you do, then why do they recommend illegal activities like pirating copyright works via warez, keygens, cracks & torrents?

    Serendipity ho!



  • Raven SEO Tools Review

    Raven SEO Logo.

    Everyday it seems like a new SEO tool or toolset is launching.

    I've been quite impressed with the improvements and enhancements to Raven's SEO Tools since they launched. There are so many features in Raven but I want to focus on some of the really unique ones which make Raven a must have for me.

    Link Research Tools

    Raven has 2 powerful, time-saving tools in their Link Research toolset. Site Finder and Backlink Explorer are 2 tools that really help me quickly assess and work through link profiles and the link landscape of a particular keyword.

    Site Finder

    Site Finder is keyword driven and the reports are saved under the website profile you are working on in Raven. While the tool is fast (my auto insurance quotes example took about 6 seconds!) one of the workflow features that I really like is that I can run a bunch of these and go off to do other things within Raven rather than waiting for the reports to come back.

    On to Site Finder! :

    To use Site Finder, just navigate to it under the Links tab, enter your keyword, and hit "Run":

    Site Finder Start page

    Here are the results returned for my query on auto insurance quotes:

    Site Finder Results

    Site Finder gives you quite a bit of data and options in an easy to use interface, here's how it breaks down:

    • Search Box - search for a specific domain or reset the results post-search
    • Display Settings - show anywhere from 25 - 1k results on the page, show links that are "hidden" (links you "hid" via the options column), or show all links with no filters
    • Display Settings Option Box - click "Display Settings' and you'll get a box where you can toggle ACRank, MozRank, Page Authority, and/or Connections off and on
    • Site Finder Settings

    • Domain- the name of a domain which is linking to at least 1 site in the top ten Google Results. Click on the domain link to get a slick drop down of the sites that domain is linking too
    • Site Finder Domain Options

    • Link Icon - click the icon to display the domain in a new
    • Connections - number of sites in the top 10 for your keyword that have a link from that domain
    • ACRank - a quick, simple data point which aims to show how important a specific page is (0-15, 15 is the highest) based on referring domains. A more in-depth definition can be found here
    • MozRank - SeoMoz's global link popularity score. It mirrors PageRank but SeoMoz says it updates it more frequently and is more precise (scaled 0-10, 10 being the highest). A more in-depth overview can be found here
    • Page Authority - a predictor of how likely a page is to rank based on a 100 point, logarithmic scale independent of the page's content. The higher the better :)
    • Backlinks - total number of links the domain has going into the top 10 Google results
    • Options Tab - if you want to hide a domain from the report (maybe not a link you want to go after, you or your team members can click "hide" and the link will be hidden from the report. If "add" is clicked then the link is added to the link queue in the Link Manager (more on this shortly)
    • Export Options - export your report to PDF or CSV (really helpful, especially when running reports on hidden links to gauge how well a link builder might be doing in terms of assessing the appropriate links to hide

    So that's Site Finder. The flexibility, power, speed, and collaborative features of Site Finder make it one of my favorite tools to use.

    Backlink Explorer

    Researching competitor's link profiles is usually a time-consuming piece of the SEO puzzle. While it still involves time, especially on larger link profiles, Backlink Explorer delivers some pretty impressive results quickly and efficiently via a 3rd party tie-in to Majestic SEO.

    Another nice thing with Raven is a consistent, clean user interface across the toolset. Here's the spot where you enter the domain you want to research:

    Backlink Explorer Start Page

    Just like Site Finder it will save the report in the history of whatever website profile you are saving the report in. You can explore it at anytime or delete it at anytime:

    Backlink Explorer History

    Continuing on with the auto insurance theme, I ran a quick report on GEICO:

    Backlink Explorer Results

    Backlink Explorer gives you the following data points and options:

    • Search Box - search for a particular domain or words within a domain
    • Display Settings - group domains (this is really helpful for cutting down duplicate results from domains with more than one link to the site), show/hide hidden or already linked from domains, filter by ACRank, and display up to 1,000 results on the page
    • Display Settings Box - display or hide no-follow, image, or date data fields
    • Source URL - the site the link is from
    • Link Icon - open page in a new window
    • ACRank - as discussed in Site Finder's review, more info here
    • Anchor Text - the anchor text of the link
    • No-follow - whether it's no-follow or not
    • Image - whether it's an image link or not
    • Options Box - hide the domain or add it to your link queue
    • Export - export results, filtered or non-filtered to CSV

    What's really great about this tool is that you can do some pretty heavy filtering to get rid of the noisy links and quickly add the good ones to your link queue. On its face it may seem like it's not that big of a time-saver, but it really is if you are combing through a large profile or multiple link profiles.

    You could really buzz through some fairly thick link profiles with the filtering options and put them right into your link queue for you to work on later or for a team member to work on. Once you start working with it you'll quickly see how efficient it is for you or for you and your staff.

    Link Management

    This is probably my favorite tool in the toolset. Prior to utilizing this tool, I was using lots and lots of spreadsheets to track link building campaigns which got to be pretty time consuming and tough to collaborate on.

    It's built in to the Raven SEO Toolbar which allows you to quickly add a link to your link queue, right from your browser, rather than hand copying the website's data to a spreadsheet for further processing. This is a slick feature for a one person show and really sings when used in a collaborative link building environment. The last 2 spots are where your site would be listed and your account profile name:

    Raven SEO Toolbar

    When you are researching link partners, simply click that Add Link button and you are presented with this screen:

    Raven SEO Toolbar Add a Link

    The link manager in an of itself is worth the price of admission in my opinion. So here you can:

    • Set the status to queued, requested, active, inactive, ignore, or declined. Most of the time it will be "queued" if you are saving it for further handling
    • Input the date the record was created
    • Select the type of link (organic, paid, blog, exchange, and so on). You can even define custom types in Raven and it will show as an option in this application
    • Note the desired anchor text of the link (great for collaboration with link building staff members)
    • Include the URL of where you'd like the link to point to
    • Add more links if you might be getting more than one link from the page
    • Tag the link for sorting within the link manager application
    • Set it to be monitored automatically from within Raven
    • Add it as a task for you or a staff member
    • Raven pulls in the URL, domain name of the site, and PageRank of the page
    • If available you can list the contact name and email as well as the type of site it is and even leave a note attached to the record

    Try doing all that in a spreadsheet and a bunch of word or text documents for notes :)

    Once again, another solid way to save loads of time doing what is probably the most time consuming part of an SEO campaign, link building.

    So that was just the toolbar portion of the Link Manager. Within your Raven account you have access to the same "add link" application that you do from the toolbar. Perhaps you have link opportunities that you or a staff member cultivated outside of Raven. You can use this form to plug them right in.

    You can also import links into your Raven account.

    Raven Link Manager Import Links

    You can upload a CSV file with custom data that Raven will recognize up to 20 columns of data points. These data points relate to Raven's Link Manager application. So you're able to define all of these (Raven gives you a handy sample CSV to do this from):

    1. Status
    2. Link Type
    3. Link Text
    4. Link URL
    5. Website Name
    6. Website URL
    7. Website Type
    8. PR
    9. Contact Name
    10. Contact Email
    11. Contact ID
    12. Cost Type
    13. Cost
    14. Payment Method
    15. Payment Reference
    16. Start Date
    17. End Date
    18. Creation Date
    19. Comment
    20. Owner Name

    Currently the currencies supported are USD, GBP, EUR, AUD.

    When you upload you can automatically add link monitoring by clicking the link monitoring box.

    You can also import up to 1,000 backlinks from Yahoo! via your domain or your competitor's domains (ones you've defined in Raven).

    Raven's link monitoring service will alert you if any changes occur to a link or a page the link is on. For example, you would be notified if:

    • PageRank changes
    • Anchor text changes
    • Another link gets added to the page
    • They add no-follow to your link
    • The location of your link changes

    I believe Raven now has about 21 different tools within their toolset now. This one tool, for me, is well worth the subscription cost. It really does save quite a bit of time and there's really nothing else like it on the market that I've seen (in terms of functionality, collaboration, and ease of use).

    Facebook

    There are a growing number of applications out there where you can manage your social media accounts (mainly Twitter and Facebook, but Facebook in this example). If you want the most bang for your buck, Raven offers a state of the art Facebook application within its toolset.

    Raven Facebook Entry Page

    In addition to the deep reporting Raven gives you from within Facebook you can now integrate with Google Analytics from within Raven.

    Facebook and Google Analytics with Raven

    Here are some of the features offered within Raven's Facebook Tool:

    • Deep Google Analytics integration
    • White label reporting of Facebook metrics
    • Automatic wall post scheduling
    • Fan tracking, customizable by date range
    • Monitor posts, comments, and likes

    What I really like about the Facebook tool in Raven is that you can really synch up your analytics information and truly get a handle on what's working and not working over defined periods of time.

    The reason why I'm a big fan of the integration here is due to the fact that you are likely going to be using either Twitter or Facebook (or both) in your internet marketing campaign(s). So to have this data in one place and integrated, as well as using the deep metrics that the tools provide, amount to a set of game changing features with respect to Facebook campaign management.

    Sometimes with all in one toolsets you see features like this get added and they are kind of watered down. This is not the case here, it's one of the stronger Facebook management tools out there. If you are going to allocate resources to search and social then you need a way to accurately track the ROI of your campaigns and that's exactly what you get with this tool.

    Twitter

    Occasionally Social Media campaigns can be tough to quantify in terms of ROI and overall effectiveness. Much like the Facebook Monitor, Raven offers a tool for Twitter users which is a real gem.

    Twitter Entry Page Raven

    Raven's Twitter Tool

    One feature within the Twitter tool is the ability to post a new tweet right away or schedule it for later, integrate with 3 URL shortener services (bit.ly, is.gd, j.mp, and tinyurl), and set custom Google Analytics campaign variables. Raven also gives you the ability to work with bit.ly and j.mp's APIs.

    Twitter Tweet Posting Raven

    Monitor Twitter Activity and Engagement

    If you are allocating resources to Twitter, or being paid by a company to run their Twitter account, then you'll want the ability to see some pretty juicy stats related to your Twitter campaign. With Raven's new Twitter tool you'll be able to see the following:

    • Posts
    • Followers
    • Friends
    • Friend to Follower Ratio
    • Mentions
    • Google Analytics referral data
    • Reply and Retweet reach (a great way to see how many readers are seeing the message

    Here's a screenshot of the statistical overlay:

    Twitter Insight Metrics Ravenf

    What's really nice about this is the date range comparisons. It's a huge time-saver to manage this data mostly in one place, you can truly get a handle on what's working and what's not working, as well as why it's not working or working. The level of detail and integration is really unique to Raven's suite of tools.

    Monitor Tweets Related to Your Account

    In addition to viewing tweets from your public timeline you can also see all mentions associated with your account, as well as tweets posted from your account:

    Raven Timeline Image Twitter

    A great feature here is that if there is a thread associated with a tweet you can click on the "view thread" link and see the entire thread from within the Twitter tool.

    You can also access this via Raven's slick iPhone/iPad app

    Campaign Reporting

    Much like the link tools are worth the full subscription for me, if you have a need for custom reporting then Raven's Campaign Reporting features are probably worth the price of admission for you.

    In lockstep with their other tools, the Campaign Reporting feature set is super easy to use:

    Campaign Reporting Image

    You can quickly create white-labeled, customized reports for the following modules within Raven:

    • Link Building
    • Twitter
    • Rankings
    • Facebook
    • Keyword Research
    • Competitor Research
    • Social Media Monitoring (track mentions of your brand and/or keywords related to your service. It also allows you to manage overall sentiment and track daily buzz)
    • Google Analytics

    The reporting options include the ability for you to use customized descriptions to explain different parts of the report, summary pages for different sections, and Raven will even generate a table of contents for you.

    Brand Templates

    Here you can quickly create a completely customized brand template for use with your reports, just click New Brand Template in the campaign home screen.

    Give the template a name:

    Name Brand Template

    Assign it to a website, a profile or an account:

    Brand Template Assignment

    Pick a custom logo or text header:

    Customize Header

    Customize the colors and the footer text

    Color and Footer Customization

    Customize the appearance of your ranking results (keyword and rank alignment, numbers/+/-/arrows)

    Custom Ranking Result Display

    Report Templates

    Report Templates allow you to configure specific aspects of each report, saving you from having to create them over and over again for each client or each report:

    Similar to a Brand Template you start by clicking "New Report Template" in the Campaign Report screen. What I like about these reports is that they are fully customizable. Maybe you have clients that just hire you for keyword research, or just links, or both of those and social media (and so on). Well with the customization flexibility of these reports you can set up a custom template for just about any reporting need you may come across.

    So name your report (I did Test 1) and you'll see the creation options on the left side:

    Order Report Template

    To give you an idea of how deep your customization and reporting options are, here is that left bar fully extended:

    Custom Ranking Result Display

    Every singe one of those tabs is a customizable report :) So you just click on the ones you want to add and they are added to the report template.

    Customizing Reporting Fields

    When you add the fields to a template, or when you are creating the report, you can expand the section and customize each one (the summary page and title are report-wide options, but they each have other options depending on the piece you are reporting on). Here's the customization options you get with the link detail module:

    Expanded Reporting Options

    Once you add more than one, you can collapse them and reorder them in a drag and drop fashion:

    Report Order Customization

    Scheduling and Auto Delivery

    Maybe you want to auto-deliver reports to employees for further customization or presentation work, or maybe you want to set and forget the delivery of reports to your clients. You can send reports as attached PDF's or as trackable download links.

    Scheduling Options

    You can do monthly, daily, weekly, or quarterly reports and select a day between 1-28 as well as define a custom date range.

    Create the Report

    It's really easy to create a detailed, customized report within Raven. Name your report, select your brand and report templates, set you scheduling and delivery options, and create! It is really that simple. As mentioned in the Report Template section you can add, customize, and arrange all those reporting areas to suit your reporting needs.

    Additional Features

    While I focused on key areas that sold me on Raven, I also utilize their other tools. In addition to the tools mentioned above Raven's tools also include

    • Blog Manager - manage unlimited WordPress blogs (or any blog that supports XML-RPC
    • Competitor Manager - track competitors and see key metrics like PageRank, pages in Google's index, and links.
    • Contact Manager - this is where Raven stores (via this feature and via the Link Manager) contact information (mailing address, email, phone number, username, company, etc) which you can assign to different links, websites, and tasks
    • Content Manager - a place where you can manager articles, website content, and posts. You can add keyword analyzer features to check frequency, density, and relevance. You can also list where the article or post was used (quite handy for link building campaigns)
    • Design Analyzer - what I really like about this tool is the ability to look at your website in a Lynx browser
    • Event Manager - similar to GA annotations, the event manager can help you track any type of event related to your site. You can even include these in your reports, which is great for in-house record-keeping and/or client reports.
    • Firefox Toolbar - a killer link building assistant as discussed in the link section of this review. You can easily switch between your site profiles in the toolbar, use the analyzer features, and use logins for different social media personas.
    • Keyword Manager - a place to store potential and active keywords. A handy tagging system can be used to group keywords and you can add them to your rank tracker in one click.
    • Persona Manager - store multiple social network profiles and logins. In addition, you can also share these with staff members. This functionality is also available in the Toolbar.
    • Quality Analyzer - you can use this in your Raven account and from the Toolbar (which is a nice feature when scouring the web for links). It measures the site's indexed page count in Google and Yahoo, links from Yahoo, .edu links, .gov links, domain age, domain expiration, Google PageRank, Alexa Traffic Rank, and whether or not the site is in DMOZ. It assigns a numerical score based on this data.
    • Research Assistant - enter a domain to see data regarding the site's paid keywords, organic keywords, and competitors in both. You can one-click add a keyword or a competing URL to either the keyword/competition manager or to your SERP tracker (rank checker). Enter a keyword to see matching keywords and related keyword with data from SEM Rush, Google, and Wordtracker. View a page to see semantic data powered by OpenCalais.Com and keywords (related to the page's content) from AlchemyAPI.Com.
    • SERP Tracker - Raven's rank checker, runs once per week automatically, has historical chart and data viewing capabilities, and supports a bunch of international versions of Google, Yahoo, and Bing.
    • Google Analytics Integration - tie in your Google Analytics account for easy viewing and slick reporting.
    • Social Media - in addition to Facebook and Twitter Raven also offers brand/keyword monitoring services, integration with KnowEm and Omgili.
    • Website Directory - records of all the websites used in your campaign with filtering options to sort out different site and link types.
    • iPhone and iPad apps

    Give Raven a Try

    Raven's integration is slick and powerful:

    • Google, SEM Rush, and Wordtracker for keyword research
    • Majestic SEO & SeoMoz for link building and research
    • Google Analytics integration
    • Twitter & Facebook integration with lots of engagement goodies

    Raven currently offers a free 30 trial, no credit card required, on all their plans. The combination of SEO tools, link building tools, social media integration, and custom reporting options were strong selling points for me especially at the price points Raven offers. I think you can also see the significant time saving benefits Raven provides, especially in the reporting module.

    There isn't much to lose, a free 30 day trial that doesn't require you to enter any payment information. So give Raven's SEO Tools a try.

    Pricing and Free Trial Info



  • Yahoo! Search Now Powered by Bing

    Pretty exciting day in search seeing Bing results live on Yahoo! Search results.

    Yahoo! Search Powered by Bing.

    There were some questions as to what might transfer and what might stay. It seems that generally algorithmically there was roughly a 1 to 1 transfer.

    Same Rankings.

    Yahoo! is still showing fewer characters in their page titles than Bing does. Site links (listed below some sites) may also use different anchor text. But the core results are the same. The big exceptions to the concept of the 1:1 representation would be vertical search results, left rail navigation customizations & the inline search suggestions Bing does in their search results for popular search queries.

    The vertical search results & left rail navigation being home grown is no surprise, as many of the features aim to keep you on the parent portal, and that is Yahoo!'s bread and butter. Here is an example of the inline suggestions Bing does (in this example, for "loans")

    Inline Suggest.

    Instead of inline suggestions like that, you might see the following kinds of navigational cues from Yahoo!

    Also Try.

    There has been some speculation as to if any Yahoo! penalties will get rolled into Bing (or Yahoo!'s version of Bing) & so far it seems like that is generally a no. Of course, that could change over time. There also has been speculation of Yahoo! Site Explorer going away, but it seems it will remain through early 2012.

    The Yahoo! Site Explorer team is planning tighter integration between Site Explorer and Bing Webmaster Center to make the transition as smooth as possible for webmasters. At this stage in the transition, it is important for webmasters to continue using Yahoo! Site Explorer to inform us about your website and its structure so you keep getting high quality traffic from searches originating on Yahoo! and our partner sites – even from markets outside the US and Canada that haven’t yet transitioned to Microsoft systems. To keep things simple, we will share site information you provide on Site Explorer with Microsoft during this transition period.

    When Microsoft fully powers the Yahoo! Search back-end globally, expected in 2012, it will be important for webmasters to use Bing Webmaster Center as well. The Bing tool will manage site, webpage and feed submissions. Yahoo! Site Explorer will shift to focus on new features for webmasters that provide richer analysis of the organic search traffic you get from the Yahoo! network and our partner sites.

    Unfortunately some of Yahoo!'s advanced link query operators seem to no longer work (say you wanted to find links to a domain from .gov pages). But you can get such link data (or at least a piece of it) from Majestic SEO or SEOmoz's Linkscape (also in OSE's export feature & eventually their online interface).

    Some smaller search companies, like Exalead, still offer advanced filters while performing link searches. The ability to search a full web index allows you to do cool stuff you can't do with just a link graph. I haven't looked at it yet, but I have heard good things & owe the folks at InfluenceFinder a review soon. When Blekko launches they will have a boatload of free SEO features to share as well. Members of our community have been giving it rave reviews for the past month or so.



  • Why 'Spam' is Everywhere & Why That Means Nothing!

    Sigh, not this again. ;)

    Recently Rand highlighted his surprise at how prevalent search spam is. But the big issue with search today is not the existence of spam, but how it is dealt with. For a long period of time Google spent much of their resources fighting spam manually. That worked when spammers were sorta poor and one hit wonders fighting on the edge of the web & few people knew how search worked. But as technology advances & "spammers" keep building a bigger stock of capital eventually Google loses the manual game.

    Search engines concede the importance of SEO. It is now officially mainstream.

    • Both Google and Microsoft offer SEO guides.
    • Microsoft and Yahoo! have in-house SEO teams.
    • Yahoo! purchased a content mill.
    • Microsoft's update email about powering Yahoo! search results later this week contained "After this organic transition is complete, Bing will power 5.2 billion monthly searches, which is 31.6 percent of the search market share in the United States and 8.6 percent share in Canada. You can take advantage of this traffic by using search engine optimization (SEO) to complement your search campaigns and boost the visibility of your business."

    Sure you will still see some media reports about the "dark arts" of SEO, but that is mainly because they prefer publishing ignorant pablum to drive more page views, as self-survival is their first objective. Some of the same media companies alerting us of the horrors of SEOs have in-house SEO teams that call me for SEO consultations.

    A Google engineer highlighted this piece by submitting it to Hacker News, using this as the title "sufficiently advanced spam is indistinguishable from content." We tend to over-estimate end users. If most people don't realize something is spam then to them it isn't. If the search engineers have a hard time telling if a blog is ESL or auto-generated, how is a typical web user going to distinguish the difference?

    Some SEO professionals have huge networks of websites and are 8 or 9 figures flush in capital. They can afford to simply buy marketshare in any market they want to enter. Burn one of their sites and they get better at covering their tracks as they buy 5 more. At the same time the media companies are partnering with content mills & the leading content mill filed for an IPO where they are hoping for a $1.5 billion valuation.

    Why does one form of garbage deserve to rank when another doesn't? If link buying is bad, then why did Google invest in Viglink? If link buying is so bad then is lying for links any better? If so, how?

    How exactly can Google stop the move toward spam in a capitalistic market where domains can be registered with privacy and marketers can always rent an expert to speak for the brand? Is a celebrity endorsement which yields publicity spam? How can Google speak out against spam when they beta test search results that are 100% Google ads?

    Wherever possible, Google is trying to replace part of the "organic" search results with another set of Google vertical results. If Google can roughly match relevancy while gaining further control over the traffic they will. Just look at how hard it is to get to the publisher site if you use Google image search. And Google is rumored to be buying Like.com, which will make image search far more profitable for Google.

    As Google continues to try to suck additional yield out of the search results, I believe they are moving away from demoting spam (due to the point of diminishing returns & risks associated with demoting what they themselves do creating anti-trust issues). Instead of looking for what to demote, they are now shifting toward trying to find more data/signals to promote quality from.

    The issue with manual intervention (rather than algorithmic advancements) is that it warps the web to promote large beaurocratic enterprises that are highly inefficient. That is ok in the short run, but in the long run it leaves search as a watered down experience. One lacking in flavor and variety. One which is boring.

    Google is going to get x% of online ad revenues and y% of GDP. In the long run, them promoting inefficient organizations doesn't make the web (or search) any more stable. They need to push toward the creation of more efficient and more profitable media enterprises. Purchases of ITA Software and Metawebs allow Google to attack some of the broader queries and gain more influence over the second click in the traffic stream. Business models which are efficient grow, whereas inefficient ones are driven into bankruptcy.

    As Paul Graham has highlighted, we might be moving away from a society dominated by large organizations to ones where more individuals are self-employed (or who work for smaller organizations). We hire about a dozen people, but they are sorta bucketed into separate clusters. Some work on SEO Book, some blog, some help create featured content, some help with marketing, etc. etc. etc. The net result of our efficient little enterprise is pushing terabytes of web traffic each month. Would you describe the site you are currently reading as being "spam" simply because it is efficient & profitable? Would a site that took VC capital and was less efficient be any more proper? How much less interesting is the average big media article on the field of SEO?

    If a search engine gets too aggressive with penalizing "spam" then tanking competitors becomes a quite profitable business model. If they are to focus on what to demote search engineers need to figure out who is doing what AND who did it. Thus the role of SEO today is not to remain "spam free" (whatever that is) but to create enough signals of quality that you earn the benefit of the doubt. This protects you from the whims of search engineers, algorithmic updates, and attempts at competitive sabotage.

    You can future-proof your SEO strategy to the point where your site never loses traffic because it never ranked! Or you can get in the game and keep building in terms of quantity and quality. If lower quality stuff is all that is typically profitable in a particular market then it isn't hard to stand out by starting out with a small high-quality website. That attempt to stand out might not be profitable, but it might give you a platform to test from. After all, Demand Media purchased eHow.com to throw up their "quality content" on.

    Online the concept of meritocracy is largely a farce. Which is precisely why large search companies are willing to buy content mills. If search engines want to promote meritocracy they should focus more on rewarding individual efforts, though that might have a lower yield, and some people prefer to stay anonymous given competitive threats from outing AND some of the creepy ways online ad networks harvest their data to target them.

    What does the lack of meritocracy mean for marketers? If you are a marketer you need to be aggressive at marketing your wares or someone with inferior product will out-market you and steal marketshare from you.

    Will someone consider your site spam?

    Sure.

    But they will have worse rankings than you do!



  • Jon Glick Interview

    Jon Glick.
    Jon Glick is one of the leading experts on search, having literally both wrote the code at leading search engines and later becoming an SEO professional. I remember speaking with him in 2004 at the Ghost Bar in Las Vegas and it was perhaps the most fascinating conversation about search I have ever been part of. I have wanted to interview him for years & just recently was able to. :)

    In some past interviews (like this one) you have highlighted how Google's key strength is perhaps brand rather than relevancy. After seeing Yahoo! bow out of the search game do you still hold that same opinion? What do you think of the Bing brand?

    Brand is still Google’s strongest competitive asset in search. It means that to get someone to switch you have to be significantly better than they are, which is a tall order. Bing is the first search offering from MSFT that is in the same league with Google, so it’s more about branding and positioning than objective quality at this point. If Bing was a standalone brand they wouldn’t have a chance, but it has the advantage of default positioning in IE, so for now it just has to be close enough that people won’t swap it out. Over time Bing may evolve some interesting differentiation from Google, but that’s not really the case right now (at least it seems to be pressuring Google to experiment/innovate a bit more). It’s been quite a while since using a MSFT product was “cool” and Bing has that drag on its brand.

    Some of the new upstarts entering the search game believe that perhaps the thinning of the herd is creating an entry opportunity? Have you checked out Blekko yet? Any other new general search projects interest you?

    Google rose to prominence during the dot-com bust when the existing players were quite disinterested in search, since at the time (pre-PPC) it was money loser. Search is so ridiculously lucrative right now that any promising technology that starts to get traction or buzz is likely to be quickly acquired by one of the major players as a blocking measure. Google’s rumored attempt to acquire Cuil for $80MM pre-launch is an example. There is an opportunity, but it’s more about getting bought out for a sweet price than taking down the SEs.

    There is also so much manual tuning in search these days that even a great system will take a lot of effort to return great results. “Plumber OR Pipefitter” is a Boolean query, “Portland OR Plumber” is not, and someone’s got to build code to recognize that. This is where the existing players have a huge legacy advantage.

    Looking at new search technologies I’m very cautious about those that ask users to do more work in return for better results. Search is a low-intensity activity that people don’t really want to learn or spend time on. This is where an approach like WA (that Bing is also aiming towards) looks interesting. We’d all like search to be like the computer from Star Trek that gives you back exactly the answer/data you ask for. The complication with this, beyond the technical issues, is what benefit it has for the webmasters (i.e. why should I let you crawl/index my site). Current SEs take your data for their use, but provide traffic in return, which an answering system would not.

    You are one of the few guys who literally wrote the relevancy algorithms & then later worked in the SEO space. Do you consider the roles to be primarily complimentary or adversarial?

    So is SEO good or bad for SEs? On the whole I think it’s a benefit for them. From an algo perspective it’s a lot easier to determine the intent of a well SEO’d page. The SEs give webmasters a lot of tools and encourage them to use them because it makes search better. 301 your pages so we know where the content went, let us know what parameters don’t impact page content so we don’t get caught in robot traps, tell us what language your page is in using the metatags so we don’t have to guess, etc. If one of these tools ends up being a net negative, SEs can always change how they treat it (NoFollow), or just start ignoring it all together (Keywords MetaTag). This is not to say that a lot of work doesn’t have to be put into removing spam and factoring out overly aggressive optimization, but it’s a lot less than what they’d need to do if no one SEO’d.

    Given your experience on both sides of the table, do you feel that ranking great in other search engines is like stealing candy from a baby, or is it still hard? What aspects of the SEO process do you find most challenging?

    For SEO-ing established businesses it’s not a slam dunk, but it is still possible to generate very strong returns. At Become.com we have dozens of people working on SEO in a very organized manner and paybacks on investing effort are better than almost any other aspect of our business. The challenging part is the innate volatility of SEO and the fact that ultimately the SEs control our destiny. You can put together a great growth plan, and then watch an algo update like MayDay shred it.

    For the spammers, it’s like stealing candy from a sleeping Doberman. It’s easy until the Doberman wakes up.

    Does your experience allow you to just look at a search result and almost instantly know why something is ranked? If so, what are the key things SEOs should study / work on to help gain that level of understanding?

    I wish. There is always some pattern recognition that comes from experience (i.e. this is a collage site), but there are so many nuances in the code and off-page stuff that it’s not always instant, you just get better at knowing what to look for. The real learning comes from looking at pages that are ranking well for no obvious reason and seeing what they are doing. It’s no secret why apple is #1 for “ipod nano,” but what is that site I haven’t heard of doing right to get the #5 position? Also if we see a competitor suddenly see a step-function traffic lift we look to see what they changed/added that the SEs seem to be liking.

    Back in 2006 you highlighted the rise of some of the MFA collage websites. In 2010 content mills are featured in the press almost every week. Are you surprised how far it has went & how long it has lasted?

    I think Google actually likes folks like Demand Media. What they are doing is seeing where GG’s users are looking for something and not finding it, then plugging that hole. It may not be the Pulitzer Prize-winning content, but it allows users to find something and thus makes Google more useful and universal. When better content comes along those pages will slip down, but they serve a purpose in Google’s ecosystem.

    Collage websites (stitch sites in Yahoo! parlance) are another story entirely. They add virtually no value and are pretty much spam IMO. The difficulty is in detecting and eradicating them as fast as they can be robo-created.

    You mentioned looking at the aboutness of a site for Become.com when judging links. Do you think broad general search engines care about link relevancy?

    Personally, I have not seen it have much of an impact, which is a shame. I think the main reason is that it is quite difficult for general SEs to judge which site relationships are meaningful, and which are not. For example, a golf course might get links from a real estate site; golf and real estate might be classified as very different verticals, but the links are quite relevant because the real estate agent is pointing out one of the benefits of the community. As a result link relevancy has become more about avoiding bad neighborhoods (3Ps, link farms, etc.) than finding good ones.

    How important do you think temporal analysis is in judging the quality and authenticity of a link profile?

    It’s certainly a red flag if a site gains too many links too quickly. The same is true if the profile of the links looks unnatural. If all your new links are coming from PR3-PR4 blog sites, something’s off. If bloggers are suddenly that interested in you wouldn’t a lot of PR0 comments exist, FB mentions, tweets, and a few higher PR press mentions? At Yahoo! sites that got a sudden upsurge in inlinks were classed as “spike” sites. Legit spike sites (ex. the website of some unknown who wins an Olympic medal) have typical hallmarks like temporally-linked mentions in media sites that you can’t buy access to (AP, NYT, Time, etc.). The spikes that are blackhatted look totally different.

    In an interview a couple years ago Priyank Garg mentioned Yahoo! looked at the link's location on a page. Do you feel other search engines take this into account?

    All of the major SEs have been doing boilerplate stripping for a while. They recognize footers, rail nav., etc. and look at those links differently. Also, SEs will only follow a limited number of links per page. They typically collect all the links, remove the checksum dups (note: if your links vary by even one parameter they will not be deduped at this phase), and follow the first N links from the code. None of the SEs will say exactly what N is, but it’s probably somewhere between 75 and 300 links (Google recommends you have <100). Put your important links high up in the code and save the header/footer stuff for further down.

    What are some of the biggest advantages vertical search engines have over general search engines? As Google adds verticals, will they be able to build meaningful services that people prefer to use over leading vertical plays?

    The big advantage of being a vertical search engine is the ability to limit the scope of the problem we’re trying to tackle. You can use a more focused taxonomy to provide a better experience, and present data in a way that is much more relevant than the 10 blue links. Sidestep is going to help me find the plane flight I want a lot easier than a Google search. The challenge is that the experience that you offer has to be dramatically better than Google. Google is easy, people know how to use it and it works for almost everything. Being 5% better at one thing won’t get anyone to switch behavior.

    As Google adds verticals, it’s ironic that they are in a position in the browser similar to how I think of Microsoft historically on the desktop (link and leverage): they don’t need to win by being the best, they win by being the default. Google Product Search doesn’t have to provide a better user experience than say Shopping.com; it will get used because it gets placed prominently on the Google SERP.

    At the upcoming SES you are speaking about meaningful SEO metrics. What are some of the least valuable metrics people still track heavily?

    The one that jumps to mind is pages indexed. Depending on which GG servers you are hitting, that number is going to fluctuate, and I see people stress over those fluctuations when there is often no actual change. Also, getting indexed is virtually worthless; it’s getting ranked that’s valuable. It’s easy to get your “iPod” page indexed, getting a top10 ranking is another story. What’s the point of having 300,000 pages indexed if all your traffic is coming from 30 that have decent rankings? If you have pages that are indexed, but not ranking; either do some SEO for those pages (internal links, extra content, etc.) or NoIndex them and take them out of your sitemaps so other pages on your site get a chance.

    Another is pageload time. Google has mentioned this as a ranking factor, but we really have not seen an impact. We focus on reducing latency, and loading search relevant content first (vs. headers or banner media), but that’s because it reduces abandonment rate not that it helps SEO.

    What are some of the most valuable metrics which are not generally appreciated enough in the market?

    The big one is revenue. Everything else is a means to this end; never lose sight of that.

    The other is crawl rate (esp. from Google). This is a great leading indicator.

    ----

    Thanks Jon! To hear more of Jon's insights on search check out his panel at San Francisco's SES conference next week.



  • How To Lie With Statistics

    There are three kinds of lies: lies, damned lies, and statistics - Disreli

    We get presented with graphs and statistics every day. "Most SEOs think keywords in the title tag is an important ranking factor." "Spending on search to rise by $10b". Ever get that feeling that what you're being presented with sounds plausible, but the conclusion just doesn't make sense?

    Here are a few common ways people try to pull the wool over your eyes with statistics. Some you'll be familiar with. If you've got more, add 'em to the comments :)

    1. Built In Bias

    The sample data supports an obvious agenda. For example, a company is hardly likely to show a graph that shows their product has produced negative results. Try to determine the bias of the person or organisation presenting the data - "what would they want me to hear"? then ask yourself: "what data are they not showing me?"

    2. The Average

    The media loves to state "the average", then neglect to tell you which average they are talking about.

    For example, the average house price for an area could both be 500K and 200K, depending on what type of average is being used. They could be referring to either the mean, the median or the mode. They often mix these up, depending on what conclusion they want you to reach.

    3. Inadequate Sample Size

    20% of web designers make over $1M. That may be true if the sample size consisted of ten highest earning people in the industry, and two people just happen to have had a great year. But what if the sample size is all those who practice web design for a living? The outcome may be somewhat different.

    4. Meaningless Differences

    A difference is only a difference if it makes a difference. Potential employee Jill may have an IQ of 120, and potential employee Jack may have an IQ of 118, but does that really mean anything? What if Jill has an attitude problem, and Jack is a great conversationalist? Who would be the better hire?

    5. Oh My God!

    Al Gore loves this one. The graph that shows some astonishing change in the status quo. The impression is one of significant movement and is meant to shock an audience.

    However, if the chart appears in a different context - say, over a longer time period - the rise may not look all that unusual. You often see this in stock price quotes. You could also change the measurement into smaller units, thus making any movement in the graph look even more impressive.

    6. What You Infer Is Up To You

    If you can't prove what you want to prove, prove something else and pretend they are the same thing. Often used in the alternative medicine industry. They may not be able to prove that their natural products cure cancer, but they can say that the plant extract has been used by some remote tribe, and they have a proven historical low incidence of cancer.

    7. Post Hoc

    A study found students who smoked got lower grades. The fallacy of one thing not following the other i.e. smoking doesn't cause bad grades. Frequently, other factors are left out i.e. the students who smoked also tended to be party animals. Look out for correlations that happen by chance.

    8. Data Precision

    Quoting specific numbers, especially including decimals points, can look authoritative. "Real estate values up 4.95%" Why would someone be so precise if they didn't know their stuff? The numbers can be wild guesses, but accuracy gives an air of authority.

    General Tips For Spotting The Lies

    • Ask "who says so?" Are they likely to be biased? If experts are cited, check to see if those experts actually agree with the conclusions. Often, they do not.
    • Ask "How do they know"? Is the sample size really large enough, or relevant enough, to draw conclusions?
    • Look To See If They Change The Subject. Look for a change between the raw data and the conclusion. Does one follow the other? For example, more reported incidences of crime do not necessarily mean there is more crime occurring.
    • Ask "Does this make sense?" - are they trying to blind you with numbers? If the conclusion just sounds wrong, look for a disconnect between the data and the conclusion

    If you want to delve deeper in to How To Lie With Statistics, grab the little book of the same name. It's getting a bit dated now - it was written in 1954 - but the advice and examples are great :)



  • Financial Steroids

    One of Wordnet's definitions for slave is "someone entirely dominated by some influence or person; 'a slave to fashion'; 'a slave to cocaine'; 'his mother was his abject slave.'"

    Amongst that definition of the word, it is no stretch to say many Americans (and indeed the United States) are debt slaves. We encourage it in virtually every aspect of our lives: consumerism, taking on debt to buy a new car or house, education which requires a decade or more of solid employment to pay for, even when it sometimes prohibits employment:

    Jordan Hueseman, 25, accrued roughly $100,000 in student loans at the University of Denver earning a bachelor's degree in international business and a master's in business administration. On the job hunt, he found his graduate degree sometimes hindered more than it helped.

    “At one point, I applied to Whole Foods, hoping they might see some potential for me to move to some type of management position,” Hueseman said. “The e-mail I received from them said I was far too overqualified for any of their hourly positions and as such would not be considered for a position.”

    Hueseman said that after one job application, he was told he should leave his degrees off his resume.

    As bad as that is, student loan debt typically can't be discharged via bankruptcy. Introducing the for-profit element to the federally guaranteed loans also gives you major price distortions:

    A student interested in a massage therapy certificate costing $14,000 at a for-profit college was told that the program was a good value. However the same certificate from a local community college cost $520.

    Imagine buying an iPod for $6,703.84. That is how much one would cost at the above ratio. Even the die hard Apple fans wouldn't be buyers at that price. And yet the availability of credit (which only has to be paid back later) tied with the words of a recruiter/salesman closes such a deal every single day of the year.

    You have to love marketing!

    Many try their hardest to pay their debts. Some can't. The debts are then bought up for pennies on the Dollar & then they harassed to pay them. Some who can't make the payments end up being put in jail:

    It's not a crime to owe money, and debtors' prisons were abolished in the United States in the 19th century. But people are routinely being thrown in jail for failing to pay debts.

    The debts -- often five or six years old -- are purchased from companies like cellphone providers and credit card issuers, and cost a few cents on the dollar. Using automated dialing equipment and teams of lawyers, the debt-buyer firms try to collect the debt, plus interest and fees. A firm aims to collect at least twice what it paid for the debt to cover costs. Anything beyond that is profit.

    Bail is often being set at exactly how much debt you have.

    The banking class put teeth into the consumer bankruptcy laws under an Orwellian bill called the "Bankruptcy Abuse Prevention and Consumer Protection Act of 2005." Only a few months after it was passed an article titled Newly Bankrupt Raking In Piles of Credit Offers was published in the New York Times.

    Of course, a few years later, when it was turn for the bankrupt banks to go out of business due to widespread intentional mortgage fraud and accounting control fraud, they pushed a bill through congress offering them a bailout - threatening marshall law and tanks in the street if they didn't get it.


    The bailouts and legalizing accounting fraud (allowing banks to claim bogusly inflated asset values) were done with the alleged purpose of helping the banks restore their balance sheets. However those banks have started paying record bonuses again & a more cynical look at the sequence describes it as:

    In effect, it's a Third World/colonial scam on a gigantic scale: plunder the public treasury, then buy the debt which was borrowed and transferred to your pockets. You are buying the country with money you borrowed from its taxpayers. No despot could do better.

    The new president claimed to be in favor of transparency, and as part of the bill promoting it gave us this:

    The law, signed last week by President Obama, exempts the SEC from disclosing records or information derived from "surveillance, risk assessments, or other regulatory and oversight activities." Given that the SEC is a regulatory body, the provision covers almost every action by the agency, lawyers say. Congress and federal agencies can request information, but the public cannot.

    Here is the thing about business and personal investment. So often what we think we need is to invest money when what we really need to invest is time and effort. If you work twice as long as most people do, learn furiously, are willing to put yourself out there, and you know your market then you can overcome a lack of capital to build momentum.

    Are there short cuts? Absolutely. But the most obvious ones which seem like they have the least upfront risk are typically not the best ones. There was a thread recently in our forums about forging a certain type of partnership, and John Andrews shared a great take on how that can work out. I shared a similar story as well. A $50,000+ life lesson without having to experience the pain.

    About a month ago there was a thread where someone thought they *had* to have something which cost $100,000. Members of the forums dug up a great alternative which was only $1,700. Now he is in an incredible position without all that debt!

    It is easy to think that debt is the key to growth, but "When the Student is Ready, the Teacher will appear" is a better way to think about growth. If you have to take on a lot of debt to do something then it might not be a great idea.

    Debt works to limit you. It consumes your thought cycles, adds uncertainty, and pull attention away from what you do best. It raises your stress and is a major cause of divorce. Rand's story of building up a half million of debt is a good story of why it should be avoided. And he didn't start getting very successful until the debts were being paid off so he could focus on growing his business.

    Given open source content management services like Wordpress, free themes, 99Designs, cheap web hosting, tons of market research data from keyword tools, etc. a person can get started for only a few hundred Dollars. Presuming you start by attacking your market from an informational angle, there is no need to take on huge leverage to get a project started.

    Money can be a great lever. And if you have a lot of it certainly it makes sense to use it to your advantage. But the compounding interest on debt is also a lever working against you. It is what forces us to have recessions.

    Can you succeed with the use of debt? Sure. But debt is a claim on future labor (with interest). The net impact on most people is probably more harmful than it is good. Particularly because if you spend more than you are making today then tomorrow you need to

    • cut your expenses to within your income

    • cut your expenses below your income to have money for interest on the loans
    • cut your expenses further to have capital to pay off the principal of the loan

    And you have to do that in an increasingly gamed market where the rug can be pulled out from under you at any time. You don't control international balance of payments issues, but you certainly feel its impact in job security & the unemployment numbers. At any time forces beyond your control can pull the plug, rewrite the terms, or impact your market in ways that put you in a sour situation. If you have no debt and a bit of savings they can only screw you a bit. If you are loaded up on debt there are some risks you can't take. They own you.


    "Compound interest is the eighth wonder of the world. He who understands it, earns it ... he who doesn't ... pays it." — Albert Einstein

    Am I trying to say there is such a thing as a perfectly secure market position? Not at all. Market makers are often market manipulators. But when I read this quote:

    "There was 5 exabytes of information created between the dawn of civilization through 2003," Schmidt said, "but that much information is now created every 2 days, and the pace is increasing...People aren't ready for the technology revolution that's going to happen to them."

    the last thing I want to do is load up on debt.

    How about you?



  • Ryan Deiss Perpetual Traffic Formula Review

    Marketing generally has 2 core strategies in terms of customers: finding new customers & keeping your current/old customers happy. The best businesses tend to keep the interest of their customers for months and years through consistently improving their products and services to deliver more value. Whereas the other sorts of businesses tend to be hard-close / hype driven & always promoting a new product / software / scheme. It is never a complete system being sold, but some "insider secret" shortcut that unearths millions automatically while you sleep - perpetually. ;)

    One of the problems with false scarcity hype launches is that it attracts the type of customers who can't succeed. The people who are receptive to that sort of marketing want to be sold a dream, they are not the type of people who want to put the time and effort in to become successful. They are at stage 2 in this video: "my life sucks" ... so sell me a story that will instantly make everything better without requiring any change from me at all. ;)

    Another one of the problems with the hype launch business model is that it requires you to keep repeating the sales process like a traveling salesman. Each day you need to think up a new scheme or angle to sell a new set of crap from, and you have to hope that the web has a short enough memory that the scammy angles used to pitch past hyped up product launches don't come to bite you in the ass.

    I don't mind when the get rich quick market work their core market, as there is a group of weak minded individuals who are addicted to buying that stuff. But I always get pissed off when someone claims that your field is trash or a scam (as an angle to sell something else), and then they later start trying to paint themselves as an expert in your field.

    Here is a video snippet of Ryan Deiss exclaiming his ignorance of the SEO field & how he got ripped off thrice because he knew so little he couldn't tell a bad service provider from a good one.


    "If you want to get free traffic you have to get good at the cut-throat game of SEO (which I for one am not). ... SEO for most of us isn't the right answer." - Ryan Deiss

    And his latest info-product (in perhaps a series of dozens of them?) is called Perpetual Traffic Formula. In the squeeze page he highlights that it offers you the opportunity to... "Discovering a crack in Google algorithm so big it simply can't be patched. Being able repeat the process for similar results in UNLIMITED niches."

    You don't have to be an expert to create an info-product!

    The Droid has a pretty good review of how awful his sites are doing in terms of "perpetual traffic." :D

    If you want to buy from a person who *always* has another new product with a secret short cut to sell, Ryan is THE guy. If you want to learn how to evaluate the quality of products being sold, here are some good tips on that front. And if you want to get a good overview of the internet marketing world for free you will love this.



  • Infographic: History of Search Timeline

    PPC Blog has another cool infographic out. This one is called The History of Search: How Finding Stuff Online Became a $20 Billion Business.

    Click on the below image to see the full version. And if you like it, feel free to use the embed code to add it to your website :)

    History of Search.



  • Google Shows You How to Talk Out of Both Sides of Your Mouth (BETA)

    Rel=nofollow to the Rescue

    Years ago Google introduced rel=nofollow, claiming it as a cure-all for comment spam. Once in place, it was quickly promoted as a tool to use on any paid link. Google scared webmasters about selling links so much that many webmasters simply became afraid to link out to anyone for fear of falling out of favor with Google.

    If You Don't Disclose You Are a Spammer

    As the pool of links dried up due to the launch & spread of nofollow any ad network which used direct links was supposed to adopt nofollow or feel the wrath. Just ask Pay Per Post what Google can do to you if you sell links (to/through someone other than Google).

    Google demanded that any form of paid link contain a machine readable and user readable disclaimer that it is paid for (even though in Google's marketing they highlight how some of their users are unaware the search results contain paid links).

    What it came down to is if there was a monetary relationship associated with a link and you didn't disclose it then you were operating outside of Google's guidelines and may be considered a "spammer."

    Selective Search Guideline Enforcement

    I am one of many who have highlighted how by-and-large Google was responsible for killing off the link graph through their paranoia about "paid links," and their willingness to fund companies operating outside their guidelines that syndicate Google ads.

    Our affiliate program on this site stopped passing link juice after a fellow SEO blogger outed it quite publicly. Other affiliate programs continue to pass PageRank. Highlighting Google's double standards invites more scrutiny and more selective arbitrary enforcement. Whereas promoting Google products earns free links. ;)

    No Disclosure Required: WOOT!

    Reading the news today I found out that VigLink bought out DrivingTraffic. Both are networks to help publishers monetize their outbound links. The claim about VigLink is the one of no-effort money:

    "Quite simply, if you're a Web publisher who hasn't recognized the value of your outbound traffic, you are leaving money on the table," said Raymond Lyle, CEO and Co-Founder of Driving Revenue. "Dozens of our publishers make six figure incomes for a one-time investment of one minute of work. Who isn't interested in that?"

    Note that "1 minute of work" doesn't really leave much time for disclosure. As stated in this video, the intent is to not offer any:

    The page loads fast. And your site looks exactly the same. Even your links look and behave the same way. The only difference is that now when your visitors buy products or services you'll earn a commission. ... Once you have set up viglink you can sign in to view reports about your site. You can see how much money you are making every day and compare that with last week. You can see which merchants are the most profitable, and make decisions on who to link to in the future.

    So basically Viglink is suggesting controlling who you link to based on whatever makes you the most money, and not providing any disclosure of the financial relationship.

    AKA: paid links.

    Presumably these VigLinks will still pass PageRank, but the affiliate stuff will be layered on top of the regular links using JavaScript. Pay affiliates using VigLink a bit of a higher percent for the exposure and you bought a ton of valuable inbound links for pennies on the Dollar.

    Here is where it really gets screwed up: Google is an investor in VigLink.

    Selectively allowing some links to pass link juice while arbitrarily blocking others indeed controls the shape of the web graph. It gives anyone who works with Google a strong competitive advantage in the organic search results over those who are not using Google endorsed technology.

    Google also has a patent on automatically adding inline links inside content. Since they can't legally do it without permission of the webmaster, one presumes any implementation would be as part of a distributed ad network.

    Makes you wonder about how evil undisclosed paid links are, no?



  • Demand Media's eHow.com Using Interesting Expired Domain Redirect SEO Strategy

    Perhaps part of the "interesting data" Richard Rosenblatt was talking about was link anchor text on expired domains & cybersquatting efforts that he could redirect in bulk at high earning eHow pages.

    Not to fear, Demand Media is a trusted Google partner, so the algorithm and engineers are prohibited to take action against the same activity which would get your website removed from the search results.

    I am not sure how long Yahoo!'s link function will work for, but below are screenshots showing the inbound links pointing at these expired domains that eHow was exploiting.

    After the domains got press coverage Demand Media quickly removed the redirects & the domains are generic PPC park pages.

    The domain names are registered using a proxy for cover to hide who is behind this sort of activity, but if you click on the "Buy this domain" link it leads to AcquireThisName.com, which has been highlighted as an eNom front organization:

    if these domains were acquired by Enom, fair and square and not from their own customers, then why all the deception, and not just offer these domains for sale through Enom?

    Is this another example of registrar abuse?

    Certainly, this maybe another reason for all domainers to take a long hard look at which companies they choose to do business with.

    Buying expired domain names for links is something Matt Cutts loathes. In fact, the first time he came across spam it was someone doing the exact same thing eNom was doing above - taking a well linked to domain name and leveraging that link equity for another purpose (see the very first question in the following video).


    The very technique that eHow uses today is *exactly* what caused Matt to create Google's anti-spam team!

    Google's blind eye and double standards toward the large MFA spam sites are becoming such a big issue that it looks to be at the core of the marketing strategy for new search engines!



  • Portrait of an SEO

    The following is a guest post by Kpaul. :)

    A long time ago, on an Internet far, far away (when I wrote for fun - and for free), I did a piece called Portrait of a Blogger. The year was 2002 and blogging was just beginning to really hit the mainstream hard. If you’re not familiar with the audience at Kuro5hin.org, they’re a snooty version of slashdot readers if you can imagine such a thing. (Mentioning both of these websites is outing my age, I think. I better not mention Compuserve.) The story was published on K5 and is still available today. I was told once that it drew a lot of traffic, although Mr. Foster never would share the exact numbers with me. (I imagine he’s laughing somewhere on his yacht these days.) It’s interesting to see how many of the links are still active in that article.

    In any case, I thought about that story the other day when I was lamenting the fact that I didn’t start publishing my own content on my own sites earlier. (I spent the bubble years working for corporate media on the Death Star.) I let the idea of the piece gel in my mind for a while. I knew I couldn’t do another portrait of a blogger piece. I mean, I could, but I don’t think it would do as well as the previous one did. Also floating around in my mind was an okay from the esteemed Aaron Wall to submit a guest post for SEO Book. Eventually, these two ideas crossed paths, exchanged emails, and set-up a plan to combine the old Portrait of a Blogger piece with something relevant for Aaron’s audience.

    So, without further ado, I give you a portrait of an SEO circa 2010

    The SEO Newbie

    Favorite software: SENuke
    Favorite website: webmasterworld.com
    Favorite drink: Jolt (cause that’s the stereotype and it was in Hackers the movie)
    Favorite viral video: Numa Numa
    Favorite rapper: 50 cent

    A friend of their friend’s sister’s little brother makes money online, so it’s totally going to be possible. The SEO newbie looks forward to a life of an hour of work every week for untold riches. While more and more people are trying to make money online, many of them just don’t have what it takes to work for themselves online. While chasing the magic button - also known as the golden tip, the super duper affiliate secret, or even the extra double tip for making money online - the SEO newbie tends to get distracted from the one obvious thing that equals sucess - i.e. work. Once most SEO newbies find out making money online takes work (more and more of it as time passes and competition increases), they drop out of the game and go back to whatever it was they were doing. Before that, they’re usually found on Webmaster World gabbing about the latest “Google Dance.”

    SEO Auto-Blogger

    Favorite software: WordPress MU
    Favorite website: Any with an RSS Feed
    Favorite drink: Watered Down McDonald’s Pop (mass produced sugar water that sorta resembles soda)
    Favorite viral video: Lazy Sunday (something everyone copied)
    Favorite rapper: Black Eyed Peas

    If one page in the SERPs is good, and ten pages in the SERPs is great and so on and so forth, what about 1 billion pages? That would be best, right? But how to write a billion pages worth of content? Enter the auto-blog. This spray and pray method of SEO is still tried by many new to the industry, but it is becoming more and more difficult to keep a site like this going for more than a few months. That’s not to say that it doesn’t exist, but there are few low level auto-bloggers who don’t end up getting burned. And yet auto-bloggers make up a large slice of the SEO landscape. This will undoubtedly change in the years ahead.

    The mainstream media also plays this game :D

    SEO Link Merchant

    Favorite software: Yahoo! Site Explorer or any Online Link Tool
    Favorite website: Any that will buy or sell a link
    Favorite drink: Absynth (not legal anymore)
    Favorite viral video: Star Wars Kid
    Favorite rapper: Tupac

    These people live and dream about links. From the value of links to anchor text to placement to link wheels, their world revolves around the power of the link. Since link selling and buying has gone into a shady black market type atmosphere over the last few years, some of these characters can be shady. A common technique is to peddle “text advertisements” for a low monthly rate to unknowing webmasters. While there are some websites and email accounts still operating in the open, there are also black hat link merchants in some very bad neighborhoods. While I probably shouldn’t mention it, there are some who see short term success using these methods. The thing is, online you want to play the long game. And for that, buying and selling links is out.

    Phony SEO Guru

    Favorite software: The autoresponder
    Favorite website: forums.digitalpoint.com
    Favorite drink: Acai Juice
    Favorite viral video: That annoying frog techno thing!
    Favorite rapper: Vanilla Ice

    The schemes and scams are plentiful in the world of the phony guru. Yes, you too can make money by showing others how to make money. A lot of these so called gurus don’t even make money on the Internet other than peddling their ebooks and membership sites. The problem with these people is that after a person is burned by so many, they run the danger of not spending ANY money online. This can be just as bad as wasting money on worthless, phony gurus. For example, an SEO Book membership is a wise investment that will pay off in the long run. Don’t be afraid to invest money wisely after being burned by phony SEO gurus.

    SEO Tail Chaser

    Favorite software: The latest WSO!
    Favorite website: warriorforum.com
    Favorite drink: Budweiser (or something domestic and bland)
    Favorite viral video: Anything their neighbor liked
    Favorite rapper: Eminem

    Usually found huddling around the phony gurus (which grow in numbers every month it seems as more and more people try to monetize the web), tail chasers are those people who try to copy current successful marketing methods online. If you study the whole rebill period of Internet marketing, there were a few people who started off strong (and somewhat legit), but as more and more people got into the game, the boundaries were pushed more and more. The highlight for me, I think, was seeing an elderly lady talking on a YouTube video about posting links to Google to make money. While some tail chasers may be able to make small (or even moderately large) amounts of money in a short time, they lack the skills (and vision) to replicate the success on a continual basis.

    <INTERMISSION>

    We interrupt this guest blog post for a shameless plug. On one of my blogs, I’ve started using D&D character alignments instead of ‘colored hats’ to tag various methods for SEO and marketing online. Okay, it’s not really unique and I doubt it catches on, but it gives more opportunities to categorize Internet marketers. We now return to our regularly scheduled guest blog post. Thanks, Aaron!

    </INTERMISSION>

    White Hat SEO

    Favorite software: Vanilla Internet Explorer
    Favorite website: mattcutts.com/blog/
    Favorite drink: Water (good for you)
    Favorite viral video: Anything LOL cats
    Favorite rapper: DJ Jazzy Jeff & The Fresh Prince

    When not wearing their “I Heart Matt Cutts” t-shirt or coming up with ways to make their website more unique and useful for visitors, these individuals like to volunteer at local homeless shelters and nursing homes. But seriously, these people make an effort to do things above board online. Many are still able to make a good living while doing this. Many don’t have the patience for white hat SEO, which is a shame, because it’s one of the better long term methods of success online. Think of your visitor after they get to your site more than trying to trick Google into ranking you high in the SERPs and you’re on your way to becoming a high level white hat SEO, which comes with many special abilities and powers.

    Black Hat SEO

    Favorite software: xRumer
    Favorite website: Any that will take a link - willingly or not
    Favorite drink: Whiskey (wine is fine but liquor is quicker)
    Favorite viral video: Anything from 4chan
    Favorite rapper: NWA

    There are some who fall between the tail chasers and the SEO grandmasters (of all persuasions) who have the ability to recognize an opportunity and jump on it, making a bit of money along the way. The problem is that most methods used with Black Hat SEO are short term. They may have a huge payout, but the model is not sustainable unless you can stay somewhat ahead of the crowd when it comes to new things to exploit online. While some are fine with this, most at this level have the ability to come up with unique ideas on their own. When you consider that there’s about the same amount of work involved and the non-black hat techniques last longer, it makes sense to try to get beyond this stage in your SEO evolution.

    Grey Hat SEO

    Favorite software: A little of this and a little of that
    Favorite website: wickedfire.com
    Favorite drink: Coffee (some mornings with a dash of rum)
    Favorite viral video: Boom Goes the Dynamite
    Favorite rapper: Drake

    If you mix black and white, you get grey, of course. The grey hat SEO uses both white and black hat techniques. While they’re more open than those who wear a black hat most times, they are generally more cautious than people into white hat SEO. For the most part the mix of both (good and bad) vary at any one time with grey hat SEO. Over the years, this label has morphed somewhat into a blue hat SEO, with a few key differences. Grey hat SEO, to me, means more about techniques while blue hat SEO concentrates on a mixing of web properties with different values.

    Blue Hat SEO

    Favorite software: A little of this and a little of that
    Favorite website: wickedfire.com
    Favorite drink: Coffee (some mornings with a dash of rum)
    Favorite viral video: Charlie the Unicorn
    Favorite rapper: Ice Cube

    I’m pretty sure I know who came up with this phrase, although I’m not exactly sure of their definition of the term. To me, it follows the ‘SEO Empire’ line of thinking that was created by Eli at Blue Hat SEO. So, it would be a mix of pure white and somewhat grey (or downright black) websites in a network online. So, garbage sites at the bottom of the pyramid point up toward the money sites at the top of the pyramid. How this differs from straight grey hat SEO, I’m not sure, but it’s used by quite a few people these days. For the most part, Blue Hat SEO peoeple are well versed in the way the Internet works. And if they don’t have skills, they have someone in their network who does. There are quite a few high level blue hat SEOs currently operating online.

    Article Marketer

    Favorite software: Google Docs
    Favorite website: ezinearticles.com
    Favorite drink: Green Tea (proven weight loss, act now!)
    Favorite viral video: None (text based viral only)
    Favorite rapper: Mos Def (very lyrical)

    When they’re not actually banging out articles for their own or other sites, they’re thinking up ideas and topics for their next round of articles. They know the value of content online. This group is split like most others into various levels of quality ranging from garbage to modern literature and everything in between. You will notice if you look closely that the more successful article marketers have higher quality content. This is no coincidence. Of course, good content is only one small piece of the puzzle, but you may want to consider outsourcing your content needs to an article marketer.

    Viral SEO Ninja

    Favorite software: Anything related to email
    Favorite website: digg.com
    Favorite drink: Tang (it’s orange, it’s different)
    Favorite viral video: lonelygirl15
    Favorite rapper: Kanye West (marketing magic man - good or bad)

    When it comes to linkbait and causing ripples in the blogosphere, there’s nothing like the skills of a high level viral ninja. Part Charlie the Unicorn, part Star Wars Kid, and with a dash or two of LOL cats and one very, very, extremely tiny bit of 4chan, the viral ninja can mix media to send a message, get a laugh, or compel people to tell their friends about the content. As more and more people come online and try to be viral, it’s becoming more and more difficult to be unique and stand out from the millions of other people online who are vying for attention. The viral ninja understands this and is already working on three or four projects that will drown the numbers for the “Please don’t taze me” video.

    SEO Grandmaster

    Favorite software: LAMP
    Favorite website: SEOBook.com
    Favorite drink: Vitamin Water (expensive, but worth it)
    Favorite viral video: Dancing baby (old school...)
    Favorite rapper: Grandmaster Flash

    You don’t hear from these people too much on the forums or at conferences. They don’t typically have a very active blog. They do, however, spend their time making money online - most times quite a bit of it. They apply their SEO knowledge quietly in the background, slowly building their empire piece by piece. They understand marketing and business principles and employ them. These people learned early on that wasting time online - especially at forums chasing the magic button - is not a good thing. They learned how to buckle down and apply the knowledge that everyone who’s anyone has. They know it’s all about applying the information rather than just knowing about it. While you don’t hear much from these people publicly, when they do talk quite a few people tend to listen.

    Real SEO Guru

    Favorite software: Firefox browser + extensions
    Favorite website: Any that they own or are involved with
    Favorite drink: Orange Pineapple Juice (sweet, sour, but good for you)
    Favorite viral video: All Your Base Are Belong To Us (cause they do)
    Favorite rapper: Jay-Z (making piles of money)

    What are the lyrics from Ghetto Boys about real gangsters not talking much? Go Google it. (Sorry, Matt, it’s a verb now. You know there are secret Google parties celebrating the fact. Smile.) But yeah, real gurus aren’t all talk and no action. Real gurus of the industry don’t pitch anything and everything just to make a buck. The real gurus are few and far between, but they do exist. If you run into one, be nice to them. Unlike the SEO grandmasters, they’re more public and don’t mind interacting with the public. That said, they tend to value their time, so don’t waste it. This path has the most opportunities for people who are into SEO. (In gaming terms, it has the highest level cap.) It’s a long road, and it’s not a quest that can be undertaken alone, but if you’re serious about SEO, this is the route you want to take.

    The Future of SEO?

    If you’ve been around for any length of time, you know that the Internet is still constantly changing. Some of the changes are for the better and some aren’t as good, but they all are something that everyone who works online has to deal with. The SEO of last week - or even today - isn’t the same SEO that is going to be in operation over the next decade. Personally, I see the word organic being more important.

    By organic SEO, I mean not mass produced, not a trick, not a scam, not a scheme, but an actual relationship between publishers and website visitors. The sites that are able to build communities around themselves are going to be the ones that survive, I think. And there is no method of SEO known to man that can create a community - a real one - out of thin air. That said, SEO can be useful to help draw people to a website that is worthy of a community forming around it.

    -----

    The above was a guest post from K. Paul Mallasch, who runs kpaul media, which publishes local news communities like Anderson Free Press as well as many niche websites. You can contact him at kpaul.mallasch@gmail.com

    A disclaimer from Aaron: I thought it was fun, but I loath rap music (especially that from asshats like Kanye West), and I realize that being a publisher in the SEO space is way more profitable than being labeled as an SEO guru. I also didn't put the last picture in because he used me...and I felt that would have been a wee bit egotistical for me to publish a guest post highlighting me like that. ;)

    But the post is still a lot of fun & I am sure you can associate with at least 1 or more of the above profiles. If not then you haven't been in the SEO space very long yet! ;)



  • Yahoo! Tests Microsoft Search Results

    Straight from the horse's mouth:

    We’ve started testing organic (also referred to as algorithmic) and paid search listings from Microsoft for up to 25 percent of Yahoo! Search traffic in the U.S. The primary change for these tests is that the listings are coming from Microsoft. However, the overall page should look the same as the Yahoo! Search you’re used to – with rich content and unique tools and features from Yahoo!. If you happen to fall into our tests, you might also notice some differences in how we’re displaying select search results due to a variety of product configurations we are testing.

    If you haven't given Bing much attention now would be a great time to review your Bing SEO strategy.



  • Blekko Cozy Up to Webmasters, Offers Killer SEO Data Free

    Both Yahoo! and Microsoft have confirmed that they will start testing the Bing algorithm live on some Yahoo! traffic this month. One of the big questions from the SEO perspective is what happens to Yahoo! Site Explorer? If it goes away then webmasters will need to get link data from web indexes built by SEO companies, perhaps either Open Site Explorer and/or Majestic SEO.

    Yahoo! also offers a link: search in their BOSS program. While they have stated that the BOSS program will live on, there is little chance of the link: operator working in it over the longrun as Bing has disabled inbound link search on Bing.

    Blekko Search Engine.

    Blekko, which is a soon to launch search start-up, doesn't have much to lose in sharing data. In the short run anything to gain awareness will likely make them money in the longrun. And so they are doing just that:

    Blekko is also showing just about all the behind the scenes data that they have to determine rank and relevancy. You can see inbound links, duplicated content and associated metadata for any domain in their index.

    Blekko will also come with custom slashtags which users can use to personalize search. And end user feature for average users? Not sure. But it will be interesting to web developers & power searchers. There are already heated debates in the comments on TechCrunch on if people will use that feature. IMHO the point isn't for it to be an end user service for average searchers, but to be one which generates discussion & builds loyalty amongst power users. And clearly it is working. :D

    They are also following the Jason Callus-Anus strategy of anti-SEO marketing (while giving SEOs tons of free data)

    The SEO gamers, content farmers and link shoppers are not going to be happy. These guys are flooding the web with content designed to turn a profit, not inform, and the searcher pays the price. One company alone generates literally tens of thousands of pages every day that are solely designed to make money from SEO traffic. Slashtags are the perfect way to bypass them and search only the sites you like. One more reason the content farmers aren't going to be happy: we're opening up all the data that is the core foundation of their business. Link data, site data, rank data - all there for everyone to see. In one fell swoop the playing field just got leveled.

    I think a core concept which many search engines have forgot (in an attempt to chase Google) is that if you have a place in the hearts and minds of webmasters & web developers then they will lead other users to your service.

    Money is one way to buy loyalty. And Google will pay anyone to syndicate their ads, no matter what sort of externalities that leads to. But now the web is polluted with content mills. Which is an opportunity for Blekko to differentiate.

    Since Yahoo! is a big publisher they had mixed incentives on this front. They do share a lot of cool stuff, but they are also the same company which just disappeared the default online keyword research tool and replaced it with nothing, and they recently purchased a content mill. This was a big area where Bing could have won. They created a great SEO guide & are generally more receptive to webmaster communications, but they have fumbled following redirects & have pulled back on the data they share. Further, if you look at Bing's updated PPC guidelines, you will see that they are pushing out affiliates and chasing the same brand ad Dollars which Google wants. Bing will be anything but desperate for marketshare after they get the Yahoo! deal in place.

    Blekko goes one further than the traditional sense of "open" for their launch. They not only give you the traditional open strategy:

    Furthermore, we intend to be fully open about our crawl and rank data for the web. We don't believe security through obscurity is the best way to drive search ranking quality forward. So we have a set of tools on blekko.com which let you understand what factors are driving our rankings, and let you dive behind any url or site to see what their web search footprint looks like.

    but they also offer a "Search Bill of Rights" which by default other search companies can't follow (based on their current business models):

    1. Search shall be open
    2. Search results shall involve people
    3. Ranking data shall not be kept secret
    4. Web data shall be readily available
    5. There is no one-size-fits-all for search
    6. Advanced search shall be accessible
    7. Search engine tools shall be open to all
    8. Search & community go hand-in-hand
    9. Spam does not belong in search results
    10. Privacy of searchers shall not be violated

    And so based on the above they appeal to...

    • anyone who submits themselves to the open ideology
    • journalists who hate content mills
    • searchers who hate junk search results
    • SEOs & webmasters who like free data
    • programmers who like to hack and tweak
    • people interested in personal freedom & privacy

    From a marketing perspective, their site hasn't even launched yet and there is *at least* a half-dozen different reasons to talk about them! Pretty savvy marketing. :D



  • What Creates Digital Ghettos?

    Open source software is awesome, and I am much richer for it existing. But the concepts that work in widely downloaded free software may not apply as well elsewhere. One of the best books on this topic is Jason Lanier's You are Not a Gadget, which in large part inspired this post.

    Openness is one of the most widely espoused important ideals upon which to build an online business. The reasons it is preached so heavily are

    • anything that is free doesn't have to get over the penny gap, so it is easy to gain traction when compared against paid alternatives

    • openness encourages economies of scale built on the labors of others (and re-mashing bits of others works together wrapped in a thick layer of ads)
    • the growth and margins created by the above 2 allow the embedded value in network effects to be flipped to a greater fool for a huge multiple of its intrinsic value

    But most such plays are exploitative and short term based. They are leveraged bets with hidden costs.

    The free tool you use is using you as a free tool.

    Given people free access to post content to your server means you spend hours every week fighting spam, and when they post kiddie porn (or similar) your site goes down without warning. Did you build your website on that same "free" service that went down without warning? Oooops.

    Not too long ago the publicity whore who preached the importance of loyalty & openness canned all his freelance writers with a 1 week notice, but revoked their ability to delete their own content before breaking the news to them.

    YouTube intentionally violated copyright because they figured someone else would get stuck eating the $100 million legal bill.

    The network of free content is a PageRank black hole which creatively flows PageRank to the shadow sites heavily wrapped in ads.

    Have 43,807 friends? How many of them know your name? I define a friend as someone who you know something embarrassing about, who also knows something embarrassing about you. If there are no inside jokes there is no friendship. The only way you have thousands of friends is if the word friend is meaningless.

    The network that was on top of the world seemingly only yesterday is today's digital ghetto.

    Once you build exposure, the openness that was initially vital to overcoming obscurity can become a hindrance. Which is precisely why the highest value web companies are quite closed off. Sure they might have a public relations angle where they promote openness (and perhaps you should too), but beyond that it is often better to go the other way.



  • Multi-Level Marketing BS

    Excellent Penn & Teller program on multi-level marketing. BTW, NSFW. Those who are easily offended, shouldn't watch it. Any of it. Not one minute.....

    As Penn & Teller rightly point out....

    Easy Money Is BS

    These multi-level marketing schemes aren't limited to home parties for sex toys, BBQ accessories, and household cleaners, of course. They are rife on the internet. If you've spent any time in internet marketing circles, you'll have seen hundreds, no doubt.

    Worst business ever.

    What Is Multi Level Marketing?

    Multilevel marketing is where the salesperson sells items on commission - with a twist. The real "opportunity" - supposedly - is to be had recruiting a downline. A downline consists of other commission-only salespeople who try to recruit other commission-only salespeople. And so on. Some may even sell a few products!

    Apparently you're not allowed to refer to the triangular-shaped Egyptian icon anymore....

    The Problem With Any Marketing Opportunity

    One major problem with MLM, or any market opportunity, be it affiliate or otherwise, is the size of the market.

    All markets are limited. All markets are limited because the number of people is finite. Some markets are significantly more limited than others. For example, the number of people who have $2K, or whatever, to spend on, say, a rapid-mass-cash-code-instant-money-generator is quite small.

    That isn't to say there isn't money to be made, however the more people trying to flick products, or recruit a downline, and the more people trying to rank well in the SERPS, the less chance a paying customer will arrive via any one site. Claims about making a lot of easy money on-selling such products, therefore, should be taken with a large grain of salt.

    Evaluating Market Size And Potential

    Over-hyped marketing opportunities often fail because they attempt to sell commodity product into very saturated markets. Or, there may be very little demand for the end product. If there was a lot of demand, surely they'd invest money in experienced salespeople in order to grab market share ahead of competitors.

    So how do you size up a market, MLM or otherwise?

    If there was an easy way, well....life would be too easy :) Really, it all comes down to some educated guesswork.

    Here's one simple way of thinking about it:

    Market size = the number of buyers in the market x quantity of product purchased buyers in the market per year x price per unit

    You could get a rough idea of the number of buyers by looking at search volume against keywords you deem to have some level of buyer intent. Estimating the quantity they buy depends very much on the product. Does it need to be replaced often? i.e. a battery. Or is it a one-off? i.e. A house? When multiplied by the cost, you can estimate the potential size of a market.

    There are a number of methods you can use. Some more complex than others. All involve guesswork. However, it's important to have a rough idea when deciding where to best focus your efforts.

    Quantifying the potential of a market is somewhat more difficult.

    I could find out the size of the car market in the US using the above equation, but that doesn't mean I could successfully enter that market. I would also have to evaluate my abilities, the level of competition, and the level of investment required.

    This is often the mistake rookie affiliates/multi/level marketers make. They get suckered by the potential numbers, without stopping to think if those numbers make any sense. Even if they do, then does that mean the marketer can successfully enter that market?

    Really, the marketing approach - be it MLM or otherwise - is irrelevant. The key questions to ask when considering any market are fundamental ones: how big is the market, how many competitors are there, and how can I compete?

  • Google's Brand Debacle Backfires

    As Google reached the limits of returns in direct marketing they started pushing the value of branding (because, hey, if you can chalk it up to latent branding value there is no cap on your max bid). Surprisingly, they even got many big brands to buy their own brands AND buy sitelinks on the AdWords ads. Some went so far as providing case studies for how much of their own brand traffic they were now willing to pay for, which they previously got free. :D

    Sure that can make sense for seasonal promotions, but you could do the same thing by having subdomains and sister websites. Dell.com can be the main site, Dell.net (or deals.dell.com) can be the deals & promotions website, and Dell.org can be the good karma charity site. No paying someone else for brand you already spent to build. Beautiful. But I digress...

    In October of 2008 Google's CEO revealed which ad Dollars they were chasing, and what loophole they were opening up in their relevancy algorithms

    "Brands are the solution, not the problem," Mr. Schmidt said. "Brands are how you sort out the cesspool."

    That led to the brand update, and now Google even recommends specific brand modifiers when you search for words like "digital cameras."

    ...and here is the problem...

    Less than 2 years after Mr. Schmidt's prophetic brand drivel, the Financial Times is doing a series on Google, in which Google's Amit Singhal is blaming brands as being a major issue:

    Companies with a high page rank are in a strong position to move into new markets. By “pointing” to this new information from their existing sites they can pass on some of their existing search engine aura, guaranteeing them more prominence.
    ...
    Google’s Mr Singhal calls this the problem of “brand recognition”: where companies whose standing is based on their success in one area use this to “venture out into another class of information which they may not be as rich at”. Google uses human raters to assess the quality of individual sites in order to counter this effect, he adds.

    No mention (of course) that it was Google which put excessive emphasis on domain authority, or how Google gutted the link graph, or how Google funds most of the content mills with AdSense.

    Those are all irrelevant details, just beyond Google's omniscient view. :D

    The other thing which is absurd, is that if you listen to Google's SEO tips, they will tell you to dominate a small niche then expand. Quoting Matt Cutts: "In general, I’ve found that starting with a small niche and building your way up is great practice."

    And now brand extension is somehow a big deal worth another layer of arbitrary manual inspection and intervention?

    Meanwhile scraper sites are still clogging up Google, and they claim they need to write better algorithms to detect them. It isn't hard to see the sun at noon!

    If sites which expand in scope deserve more scrutiny then why is there so much scrape & mash flotsam in the search results? What makes remixed chunks of content better than the original source? A premium AdSense feed? Brand?



  • Content Farming - SEOs Get It, Journalists Don't

    Recently, there have been a series of negative articles about content farms.

    Content farms, such as Demand Media's eHow and similar low-cost content publication sites, are now deemed an industry "concern". "Industry" being the traditional publishing idustry, and concern presumably being "competitive threat".

    A trade group called the Internet Content Syndication Council (ICSC) has been circulating a document entitled "Council To Counter Web Content Generators Growing Clout". They talk about "job threatened journalists" and "diminishing content standards". Look, see what happens when the proletariat gets their hands on the printing press! :)

    The pundits have also weighed in. So many journalists, eh. Looks like an over-supply if you ask me :) Some of them could learn a thing or two from SEOs.

    For starters, many seem to be working on the false premise that Google returns "quality" results. Since when has Google ever been about "quality" results? Google's aim is to return links the searcher finds relevant.

    "Quality" and relevance may not be the same thing, and thinking in terms of an arbitrary notion such as quality is to misunderstand what Google does.

    For example, if a searcher, with a below-average level of reading in English wants a quick answer to a question about the common cold, then who's to say a simple, peer-produced bullet-point explanation is less relevant than a doctoral thesis on the same topic? Everyone benefits when the answer is factually correct, of course, but there's nothing to say the content mill won't offer factually accurate content just because the production process is low cost. If geared towards rankings, the content may also offer the facts in a format the user finds more useful.

    Google is mostly about utility. It's about providing value to the end user. "Quality" is very much in the eye of the beholder.

    Let's also not forget Google argue that Adwords - advertisements - are content, which are also rewarded by a relevance algorithm. I'm guessing the council won't be arguing that advertisements can be a form of quality content any time soon.

    And what does quality mean anyway? And who defines it? I think I can guess what the elitists at the ICSC may argue - they know what it is, and they will define it! Nice work if you can get it, I guess.

    Solutions To The Content Crisis

    One solution they offer to this perceived "content crisis" is to create a set of public guidelines for internet content, or an accreditation process for syndicated content.

    Heh.

    Reminds me of the SEO "best practices" debates of years past. The result will be the same, of course - they'll end up talking to an audience that consists entirely of themselves. Everyone else will be getting on with the job of producing content.

    What concerns us is that most of these new content syndicators are producing low-quality articles that are link based,” said Tim Duncan, the ICSC’s recently installed executive director.
    “They are designed to score high on search. That drives down high quality content.

    Wikipedia, and white hat SEOs, might not agree, of course. Content can both be ranked well and be highly relevant. This is, after all, Google's aim.

    Some ICSC members have even advocated reaching out to Google to urge the search giant to tweak its algorithm to give more weight to content quality in its search results

    Hilarious. I think they mean "any content they think is quality" Perhaps Google can send them a regular cheque each week, too! I suspect money is the true driving force, as opposed to any real concern for editorial standards. Have you seen some of the trash the MSM serves up?

    Quality stuff, certainly.

    At the end of the day, quality standards arguments are pointless. Besides the confused frame of journalistic news vs Q&A-style content, the end user decides the level of quality they will accept and pay for on the internet. The real problem traditional publishing and the mainstream media is facing is that their business model is screwed. Their content production costs are simply too high, and they are being undercut. If they think that people want higher quality, then the answer is simple - produce it and let the visitor decide.

    And get some good SEO advice, so they don't inadvertently bury it.

    Google Joining In?

    In a further twist, Google might be looking to join the content mills at their own game. An interesting patent, "Identifying Inadequate Search Content" identifies keyword areas where there is search demand, but low levels of relevant content. That's essentially what Demand Media does. Assuming Google don't/can't get into publishing for every vertical in existence, Google would do well to make this information publicly available.

    Especially to their hordes of Adsensers ;)

    How You Can Create A Successful Content Mill

    Ignore mainstream media journalists and whiners who like to form councils.

    Understand that Google is looking for relevant content. "Relevance" is, in the end, deemed by the searcher. If there are a lot of searches for "pay levels for doctors" and you publish a page that shows "pay levels for doctors", then you are producing relevant content and Google will reward you.

    Google are, no doubt, measuring how relevant visitors think the information is, and there are various signals that could be used to determine this. These signals will not come from a council of elitist, self-interested old media. The signals will be based on user activity and user voting patterns. These signals must be scalable i.e. links, visits, timeliness, recommendations, frequency of appearance, re-quoting, etc.

    Increases in "quality" i.e. content depth and accuracy - will come from end-user voting. If users want deeper answers to search questions, either Google will deliver it, or users will abandon Google and go somewhere that provides it. Perhaps that's what ICSC should do - start their own search engine ;)

    Having said all that, a lot of samey, lightweight content won't survive in the long run, because Google likes to provide variety in their result sets. Look for ways to differentiate your content. Quality is only one - arbitrary - point of differentiation. You'd be better concentrating on aspects such as ease of access, readability, findability, relevance and freshness.

    Keep the end user firmly in mind.



  • Google As Publisher...

    They might prefer to use different labels (so as to minimize fear in the marketplace & slow down regulators), and they might claim that aggregate statistics control the investments & thus they are not really publishers, but they plan on skimming a big piece off of the top of many big markets.

    AdWords was just the start!

    Videos, maps & product search...look how Google self-deals in each while managing to call it a value added feature (or some such).

    If Google collects data, hosts data, sorts data, recommends personalized consumption habits, and then makes small investments in new content from proven past performers (and then give them a bit of stealth promotion on their network)...how is it possible for Google to lose money? (Outside of lawsuits)?

    Google can claim they are "democratizing" media while showing a string of successful partnerships based on investing using real time data that nobody else as access to. Meanwhile if you are a publisher they are gutting your business model through paying people to snag your content and wrap it in their ads, while they also redirect user attention to the companies and acts they have invested in.

    "One day we had a conversation where we figured we could just try and predict the stock market... and then we decided it was illegal. So we stopped doing that." - Eric Schmidt, Google CEO

    Note that there was no moral debate on the table. Their only internal limitation to setting up a hedge fund and swaying the markets to increase the profits of their trades would be that they thought it was illegal.

    How much of the online ecosystem can Google consume before publishers promote other views of the web?

    One way to fight this sort of strategy is Yahoo!'s sell or outsource everything but the logo strategy. It increases short term margins, but in the longrun it makes one that much more vulnerable. Google can always buy the partner of choice and then ride off the free promotion & validation that the acquisition gained from earlier partnerships. Sure adding more noise to a noisy market can bring in eyeballs, but fleeting ones. Death by a thousand compromises.

    The other is to work in markets too small for Google to be interested in. Or to define & create a new vertical, like Zynga did. Even with as shady as Zynga's founder is, longterm that company is in a better position than Yahoo! is.



  • I Like it, I Love it, I Want Some More of It

    In information retrieval some words are powerful / potent. They are really descriptive and get right to the point of what someone is looking for. Other words have little to no value. The reason the concept of stop words came about is that you really couldn't tell much about a document by it including words like a, an, the, and, are, etc. The flip side of stop words are words which have a high discrimination value. Recently I was searching to see if there was a FedEx office in the town where my mom lives, and in spite of there not being one, Google still returned multiple pages (the home page and the store locator page) from the FedEx.com website in the search results. That was a great search result, and Google was smart to place more weight on the core concept word in the search (FedEx) while placing less weight on the location.

    Words which have a low discrimination value may have a higher discrimination value when combined with neighboring words. Hot and dog might have a different meaning when they are next to each other. As explained in this Wired article:

    Take, for instance, the way Google’s engine learns which words are synonyms. “We discovered a nifty thing very early on,” Singhal says. “People change words in their queries. So someone would say, ‘pictures of dogs,’ and then they’d say, ‘pictures of puppies.’ So that told us that maybe ‘dogs’ and ‘puppies’ were interchangeable. We also learned that when you boil water, it’s hot water. We were relearning semantics from humans, and that was a great advance.”

    But there were obstacles. Google’s synonym system understood that a dog was similar to a puppy and that boiling water was hot. But it also concluded that a hot dog was the same as a boiling puppy. The problem was fixed in late 2002 by a breakthrough based on philosopher Ludwig Wittgenstein’s theories about how words are defined by context. As Google crawled and archived billions of documents and Web pages, it analyzed what words were close to each other. “Hot dog” would be found in searches that also contained “bread” and “mustard” and “baseball games” — not poached pooches. That helped the algorithm understand what “hot dog” — and millions of other terms — meant. “Today, if you type ‘Gandhi bio,’ we know that bio means biography,” Singhal says. “And if you type ‘bio warfare,’ it means biological.”

    The concept of discrimination value also has value outside of search. If you get feedback from an anonymous person on a third party site it gets so much weight (maybe none). If you get feedback from someone who is not anonymous it gets more weight. If you get feedback from a paying customer it gets much more weight. One of the most powerful levels of discrimination is indeed payment. If a person pays you the (typically) you know who they are & they have expressed significant interest beyond what most people will do.

    I think online business models which require payment from the typical user are not hyped and are not considered sexy because those sorts of models are often slow growth due to the penny gap and the requirement of greater trust to convert. Whereas a programming marketer can hear of a new network (say Pippers) and create 40,000 bogus accounts in an hour. The owners of Pippers can then talk about their explosive growth rate in the media, which earns them media coverage. In turn this increases their ability to raise capital and continue their "growth."

    But many of the social networks end up being a bag of smoke that will fade because they aim to bucket people as beings in a database and are so broad as to have little discrimination value. I have been reading You Are Not a Gadget and he compared the depersonalization on the broad social networks to the beauty of an oud forum he is a member of. Much like charging for admission, obscurity is a filter which improves the level of discourse.

    Compare the comments on *any* niche topic site to what you find on Youtube. If you can show me a site which is consistently worse than Youtube (outside of site like 4Chan which specialize in creating campaigns to try to make epileptic people have a seizure) I will buy you a beer then next time we meet. :D

    My wife deleted her FaceBook account because she was annoyed at some people's behavior on it. Part of the problem with the social networks is that they are so broad and so frictionless that your activities on them really don't matter. As a marketer there are a couple ways to play such networks

    • largely ignore them

    • be friends with everyone
    • use bots

    As a marketer the first of those options means you are saving your time for higher paying areas, and the second of those options means more people seeing more distribution of whatever content you create. But many of the helpful aids are at best dubious short term opportunistic ploys. The third option means you are one of the people who is going out of their way to make the web worse, but many will. ;)

    Generally any given month I haven't been on Facebook for more than 5 minutes outside of writing & targeting ads, or approving a few real "friends" and hundreds to thousands of other people who claim to be my friend. But if you message me on FaceBook there is a precisely 0% chance of getting a reply. :)

    When FaceBook launched Beacon a few years ago they wanted to sell peer pressure as an ad unit. If brands can show that your friends did something then maybe that can help lead to a cumulative advantage sort of environment which has you follow along. Beacon was such a flagrant violation of user privacy that it was quickly shot down by the market. But with the new FaceBook like button, they are trying to use like button clicks to put your name on ads:

    "Marketers have always known that the best way to sell something is to get your friends to sell it," says Sheryl Sandberg, Facebook's chief operating officer. "That is what people do all day on Facebook. We enable effective word-of-mouth advertising at scale for the first time."

    In the short run it may work, but in the longrun I don't like the concept. The reasons are many.

    • You can agree with one particular thing a person says and like it while being nearly diametrically opposed to their general philosophy on life. For example, when we launched that "How Google Works" infographic last week one of the reporters who wrote about it also mentioned how sleazy and nefarious the SEO industry is, and yet he was willing to promote the efforts of an SEO because it was published on a blog with a sister acronym in the domain name. :D ... Of the 3,000+ people who voted for us likely less than half of them know anything about me, or even my association with the site.

    • You can like one product from a company, but not like their other products. I have worked with GoDaddy as a registrar for years. And I have had no complaints on that front. But they also sell some search engine submission service that I would cringe to see my name promoting.
    • You click the like button once on one page. Years later the business you liked is trading in another area...they moved from remnant inventory to spyware, and you recommend them. ;)
    • An individual can have multiple lines of work. You might like Thom Yorke's role in Radiohead, but you might not like his political views or his solo work.
    • Imagine when someone buys a car that you passively recommended which has a manufacturer defect. One of their loved ones gets killed and you eat the blame.
    • Just like businesses, people change over time. This is especially true in the area of business, where a former partner or friend goes out of their way to betray your trust and screw you.
    • How do likes work with 301 redirects? How do they work when the content of the page shifts from genuinely useful to hawking trash with a hyped up sales letter?

    A like doesn't have much discrimination value. And it shouldn't last very long. Why did you like something? When did you like it? Who knows.

    Did you like Toyota right up until the brakes didn't work? After you get out of the hospital, how do you feel when your friend asks you why you are still promoting their products? Did you work for a digital sharecropper overlord like Jason Calacanas who required you to push their junk elsewhere? How did you feel when your friend asks you why you are promoting his trash after he canned you with 1 week notice while boasting how they are nearing break-even and have over 8 years of cash in the bank?

    Once people experience that will they become jaded and stop recommending things?

    And if there isn't a backlash against the like button then given enough time one of your friends will like almost anything. It doesn't matter the product/service/offer ... if your pool of "friends" is wide enough then one of them is receiving an affiliate commission for pushing something, one of them owed a favor to the merchant, and one of them liked the merchant because they picked up a tab in the bar last month.

    A wave of 100 million blond hair 18 year old girls who are lonely have joined FaceBook friending up with the desperate and then promoting scammy wares to them via automated clicks of the like button. And then of course there will be services like SpikeTheVote.

    Sure a fad might work in the short run, but given enough time and there will be friend recommendations for almost anything. Once the novelty wears of does any of it matter?

    In time any database record can be an ad targeting mechanism. Will I be promoting some of the products my thousands of "friends" create or endorse by a click of the mouse which changes purpose after the fact?

    At first online petitions were powerful because they seemed to have mobilized swaths of people. But then people realized that a vote represented nothing more than an automated form submission and clicking send. 2 clicks of the mouse. Not much discrimination value.



  • Excessive Worry About Competition

    Excessive Worrying = Missed Opportunities

    Do you worry too much about who you are competing against? Do you feel competitive research leads to many more "move on please" rather than "let's go!" types of outcomes? Believe it or not, it may be a good sign.

    Competition is usually a good thing, it means something is worth fighting for. A lot of hucksters try to push ways to "Uncover hidden markets that nobody else knows about, that you can make millions from with little effort, and that is yours for just $47."

    Here is the problem with lots of opportunity and 0 competition: businesses follow the money and shorten the supply chain. If an ad market is ripe it means that some of those advertisers are also going to be publishers in the same darn market, targeting the same darn keywords. So if there is big money there will be competition. It is unavoidable.

    It isn't so much that specific niches are glossed over, but more to do with the fact that the bigger a site gets and the more keywords it targets the less time it has to focus on optimization at a granular level. These kinds of sites leave the door open for you to come in and attack some of their profitable keywords by creating niche sites around those topics.

    Consider that our competitive research tool shows a site like ehow.com coming in with 2,948,950 organic keywords they are ranking for in the top 20 (our tool is powered by SEM Rush). Lots of opportunity there!

    However, if you are interested in your public-facing status then chasing the long tail of a large site may not be the sexiest thing in the world to you. If you are more interested in profiting from your efforts versus tooting your own horn then what should matter is how you can maximize profits while keeping expenses low.

    Certainly I'm not advocating that you only focus on niche keywords. If you have the resources then you can go after just about anything you want. In either scenario, long-tail plays or broad keyword plays, there should be less worry about who your competition is and more focus on what their weaknesses are, and how you can beat them.

    There is an intimidation factor that is at play in just about every situation where competition exists:

    • Business
    • Sports
    • Personal Relationships

    Much of that intimidation is perceived by the underdog or the new competitor. The following points are worth keeping in mind:

    • The best team is not unbeatable
    • The biggest site is not strongly optimized for all their keywords
    • The girl or guy you are quite fond of is actually approachable

    Many of the competitors at the top of the heap are there for a reason, they're good. However, it doesn't mean they are invincible or beyond reproach. In fact it's quite the opposite. Some of the upper echelon sites in your market likely have become lazy or so big that can no longer reasonably go all out on all their profitable keywords. There are no shortage of tools out there that can help you find potential keywords for your sites by looking at profitable keywords of a competitor's site.

    You can't win every battle you fight but if you win more than you lose then you are on the right track. Competing, in and of itself, is not going to mortally wound you if you lose :-). Look at is as a learning lesson.

    • What could you have done better?
    • Where could you have pushed harder?
    • Do you need to rethink how you view potential opportunities?

    The great thing about SEO is that (providing you don't torch the site) there is no 4th quarter, final set, TKO, or bottom of the ninth. Your timing for failing is based on when you think it's a good time to pullout and move on to another site or use a new approach. The effective holding cost for a paused project is ~ $0. And who knows, maybe a future algorithmic update or another search engine will take a liking to your site. As long as you have analytics installed you are passively collecting market data - not a bad deal.

    Google can be the referee that makes a horrible call which ends the game but more often than not you get to be the decider of when to push and when to pull.

    So rather than worrying about your competition you are better off tracking your competition and figuring out where they are outperforming you. I like to keep a running log of ideas and processes that my competitors are implementing along with notes on where I think they are weak and how they could do what they are doing more efficiently.

    Armed with that information, along with your findings with free tools like SEO For Firefox, you can start in on a thorough review of your competition and the feasibility of competing against them. Some core items you'll want to consider are:

    • Number of backlinks from unique domains (don't be *wowed* by the total link count)
    • Anchor text distribution of external links
    • Domain age, relative to when the site went live (with a few links)
    • Presence of the site in some of the better directories like Yahoo! and Business.Com
    • .Edu Links
    • .Gov Links
    • Is the exact match ranking?
    • Is it all big brands?
    • Are there lots of interior pages ranking?
    • The on-page optimization of the site/page
    • PageRank
    • and so on...

    There are a number of tools available which can help you find weak spots in areas where your competition is possibly profitable and where potential opportunities exist for you. We did a review of the following spy tools :

    We outlined a competitive intelligence strategy recently in addition to having quite a bit of killer tips and posts in the competitive research threads inside the forums.

    So while you shouldn't ignore the competition completely you shouldn't be consumed by it, particularly if it's just a few metrics that you find daunting. There are enough tools out there where you can try and clone most of their best strategies but at some point you will have to go beyond what they are doing.

    Studying a competitor's on and off page strategies, then finding ways to exploit weaknesses and build on strengths, will produce a better ROI for your business rather than searching for "The Fountain of No Competition" promised by that really nice internet marketing fellow you got that email from :-).

    And SEO is just one phase of your analysis. Does everyone have the same business model? Are there other options? Do they all have similar site structures? Are they so inspired by one another that they are missing huge market segments?



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